Sudheer sudheer
TOOWOOMBA,QLD
Summary
Dynamic leader with proven expertise in inventory management and customer service, honed at Puma Energy. Excelled in staff supervision, driving sales through strategic promotions, and maintaining retail merchandise quality standards. Achieved significant improvements in store operations and team cohesion, leveraging strong problem-solving and leadership skills.
Overview
15
15
years of professional experience
Work History
Store Supervisor
DEVI TRADING PTY LTD
03.2021 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions and assisted customers in selection and checkout.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Store Manager
Puma Energy
01.2010 - 03.2019
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Education
MBA - Business Administration
KAKATIYA UNIVERSITY
WARANGAL TELANGANA ,INDIA03-2004
BBA - BUSINESS
VAAGDEVI DEGREE COLLEGE
HANAM KONDA WARANGAL INDIA03-2002
Skills
- Inventory Management
- Customer Service
- Staff Supervision
- Multitasking and Organization
- Store Opening and Closing
- Sales Strategies
- Store maintenance
- Problem-Solving
- Documentation And Reporting
- Team Building and Leadership
- Store Merchandising
- Conflict Resolution
- Friendly and Positive
- Retail Merchandise Quality Standards
CHESS,CRICKET,GOLF
I lIKE TO PLAY CHESS WITH MY KIDS ,SOME TIMES I WIN SOME TIMES I LOOSE ,WHEN I LOOSE I WILL LEARN WHERE AM DOING MISTAKES ,IT;S GOOD GAME TO IMPROVE YOUR BRAIN SHRPNESS.
SOME TIMES I PLAY CRICKET WITH FRIENDS ,THIS GAME IS GOOD FOR TEAM SPIRIT AND TEAM CO-ORDINATION .
SOME TIMES I PLAY GOLF ,I LIKE TO PLAY I FEEL THIS GAME MAKE YOU HOW WE CAN WE REACH OUR LONG GOALS.
Languages
English
Full Professional
HINDI
Limited Working
Telugu
Limited Working
Timeline
Store Supervisor
DEVI TRADING PTY LTD
03.2021 - Current
Store Manager
Puma Energy
01.2010 - 03.2019
MBA - Business Administration
KAKATIYA UNIVERSITY
BBA - BUSINESS
VAAGDEVI DEGREE COLLEGE
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