Summary
Work History
Education
Skills
Languages
Timeline
Generic
Sudikshya Thapa

Sudikshya Thapa

Pokhara

Summary

A recent Business Administration graduate with practical experience in banking customer service acquired through an internship at NMB Bank. Adept at handling client inquiries, managing transactions, and supporting daily banking operations with accuracy and professionalism. Recognized for strong communication, problem-solving skills, and a client-focused mindset. Highly motivated, detail-oriented, and passionate about contributing to organizational success in a dynamic, team-oriented environment.

Work History

Customer Service Representative

NMB Bank
09.2023 - 11.2023
  • - Assisted with account opening, updates, and closures
  • - Processed deposits, withdrawals, and loan payments
  • - Handled customer inquiries and resolved service issues
  • - Educated customers on banking products and card services

Education

BBA -

La Grande International College
Pokhara, Gandaki
08.2024

High School Diploma - undefined

Sagarmatha Secondary School
Pokhara, Kaski
04.2019

Skills

  • Customer Service & Support
  • Banking Operations & Account Management
  • Financial Transactions & Records Handling
  • Problem-Solving & Complaint Resolution
  • Business Communication
  • Data Entry & Record Management
  • MS Office (Word, Excel, PowerPoint)
  • Knowledge of Banking Products & Services
  • Critical thinking
  • Problem resolution

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Customer Service Representative

NMB Bank
09.2023 - 11.2023

High School Diploma - undefined

Sagarmatha Secondary School

BBA -

La Grande International College
Sudikshya Thapa