Sudip GC
Morayfield
Summary
Aspiring Personal Carer | Certificate III in Individual Support (Aged Care)
Compassionate and dedicated individual recently certified in Individual Support (CHC33021), with a strong understanding of person-centred care and the physical, emotional, and social needs of older adults. Eager to begin a meaningful career as a Personal Carer in an aged care setting, offering empathy, patience, and a commitment to promoting independence and wellbeing. Skilled in providing personal hygiene assistance, mobility support, and companionship while maintaining dignity and respect. Ready to contribute to a supportive team environment and make a positive impact in the lives of elderly clients.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Om Spice and Grocery
11.2024 - 02.2025
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Hospitality Team Member
BlueCare Aged Care
08.2023 - 10.2024
- Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
- Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
- Enhanced customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
Education
Bachelor of Information Technology - Information Technology
Torrens University
Brisbane, QLD06-2026
Skills
- Cash handling
- Complaint handling
- Customer consultation
- Complaint resolution
- Food safety awareness
- Reliability and punctuality
- Problem-solving
- Relationship building
- Computer skills
- Multitasking Abilities
Languages
English
Professional Working
Timeline
Customer Service Assistant
Om Spice and Grocery
11.2024 - 02.2025
Hospitality Team Member
BlueCare Aged Care
08.2023 - 10.2024
Bachelor of Information Technology - Information Technology
Torrens University
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