Sue Wright
Andergrove,Australia
Summary
I have diverse experience in various industries and whilst these industries are quite different, my time spent working in each of these over the years has only reinforced just how important it is to connect with people. It's about being present and having a complete focus on creating an enjoyable experience which supports & surrounds what you are doing, whilst anticipating others wants & needs to not only meet, but exceed expectations! This diversity has helped me become the person I am today
Overview
27
27
years of professional experience
Work History
Business Manager
North Jacklin Motor Group
01.2021 - Current
- I create a fun, exciting and seamless experience for our Nissan & Subaru customers that require finance for their new vehicles
- I bring to this role high attention to detail, excellent problem-solving skills, exceptional verbal & interpersonal skills and the ability to quickly create rapport & trust with our customers
- After only being in this role for 3 years I was awarded Number 1 Business Manager Nationally with Nissan Financial Services in May 2024!
Personal Travel Manager
Self Employed in Alignment with Travel Managers Australia
04.2018 - Current
- In addition to my full-time role at North Jacklin, I am also a Travel Agent
- I have a mobile business and whilst this was my full-time role pre-COVID I had to diversify throughout COVID for obvious reasons
- I have been fortunate to be able to continue working in my business in a very scaled back version, looking after very loyal long-time clients
- This role also requires extremely high attention to detail, the ability to prioritize and constantly work with competing deadlines whilst establishing incredible rapport & trust with my clients
- After only stepping into Travel Managers in April 2018 I was awarded their National Recognition Award in August 2019 which was an award voted by head office staff at Travel Managers, recognizing my engagement, contribution & connection with the company!
Lifestyle & Marketing Manager
City Fitness
01.2017 - 02.2018
- My time at City Fitness gave me the opportunity to meet with new members coming into the gym and inspire and encourage them to take that step forward with their health & wellbeing!
Mercedes-Benz Brand Manager
North Jacklin Motor Group
04.2015 - 12.2016
- After working in the travel industry for 28 years and having no knowledge of cars, this was an absolute leap of faith stepping into this role
- In the 20 months I was in this role I sold 80 new Mercedes-Benz here in Mackay, an achievement I am still proud of!
Manager
Helloworld Mackay formerly Harvey World Travel
08.1998 - 03.2015
- I managed Harvey World Travel Mackay for almost 17 years and for the final 7 years I was a shareholder in the business
- I had a large team of consultants that I worked with and we were one of the most awarded Harvey World Travel stores in the network!
Education
Skills
- Strong organizational skills
- Excellent team player
- Ability to stay calm under pressure
- Initiative
- Well-informed decision making
- Excellent problem-solving skills
- Energetic
- Determined
- Self-motivated
- High Attention to Detail
- Management Experience
- Customer experience focus
- Ability to create rapport & trust effortlessly
- Strong ongoing relationships
- Excellent written & verbal communication skills
- Excellent Interpersonal skills
- Empathetic
- Patient
Accomplishments
- Harvey World Travel Highest Growth Award 2006
- AIM Professional Manager of the Year Mackay 2006
- Harvey World Travel Queensland Office of the Year 2003 & 2005
- Harvey World Travel Manager Nationally 2002
Timeline
Business Manager
North Jacklin Motor Group
01.2021 - Current
Personal Travel Manager
Self Employed in Alignment with Travel Managers Australia
04.2018 - Current
Lifestyle & Marketing Manager
City Fitness
01.2017 - 02.2018
Mercedes-Benz Brand Manager
North Jacklin Motor Group
04.2015 - 12.2016
Manager
Helloworld Mackay formerly Harvey World Travel
08.1998 - 03.2015
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