Sufiya Sena
Melonba,NSW
Summary
Enthusiastic and reliable professional with experience developing effective methods. supports company values and prioritizes tasks to meet others needs. possess good public relations and communication skills to promote repeat business opportunities.
Offering exceptional empathy and genuine desire to contribute to patient care and well-being, eager to learn and develop in clinical setting. Brings foundational understanding of medical principles and ability to quickly grasp new concepts and technologies. Ready to use and develop clinical skills and patient care techniques in a Registered Nursing Student role.
Overview
5
5
years of professional experience
Work History
Fashion Retail Assistant
SHEIKE
11.2024 - 12.2024
- Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
- Balanced multiple priorities simultaneously during peak periods to ensure optimal support of team members in achieving daily objectives.
- Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.
- Handled returns/exchanges efficiently while ensuring compliance with company policies and maintaining customer satisfaction levels.
- Boosted sales by effectively recommending merchandise based on customer preferences and needs.
Traffic Controller
GOtraffic Management
11.2023 - 08.2024
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Improved traffic flow by efficiently coordinating and directing vehicular movements at assigned intersections.
- Assembled signs and cones to direct traffic through construction sites.
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Traffic Controller
Banarang Cooperation
08.2023 - 11.2023
- Enhanced driver safety by diligently monitoring road conditions and conducting necessary adjustments to signal timings.
- Maintained a safe work environment for construction crews by implementing appropriate traffic control measures during projects.
- Communicated with team members using hand signals and radios.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Stood for an entire night controlling boomgate
Ramp and Baggage Agent
Dnata Airport Services
10.2022 - 01.2023
- Reduced turnaround times for aircraft by effectively coordinating with ground crew and pilots during loading and unloading processes.
- Enhanced teamwork among colleagues by demonstrating strong leadership skills, offering support when needed, and fostering a positive work atmosphere.
- Maintained a safe working environment for all staff, adhering to strict safety regulations and conducting regular training sessions.
- Maximized space utilization within aircraft holds by strategically planning and executing optimal cargo placement.
- Streamlined communication between team members, leading to faster processing and movement of goods on the ramp.
- Improved cargo handling efficiency by implementing organized ramp procedures and safety protocols.
- Increased overall customer satisfaction through timely delivery of shipments, careful handling of fragile items, and professional interaction with clients.
- Guided aircraft into and out of parking positions using hand signals.
Optical Assistant
Specsavers
10.2021 - 02.2022
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Educated patients on proper contact lens care and insertion techniques, minimizing complications and returns.
Receptionist
JR Painting & Decor
04.2020 - 02.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Nursing - Nursing & Midwifery
Western Sydney University
10.2026
Certificate III - Pathology Collection
Adept Training
08.2022
Graduate Certificate - Foundation Course: Health Science For Nursing
Western Sydney University
10.2021
Skills
- Customer Service
- Problem Solving
- Communication Skills
- Attention to detail
- Task Prioritization
- Medical Terminology
- Safety Compliance
- Team Collaboration
Skills
- Decision Making
- Time Management
- Critical Thinking
- Team Work
Timeline
Fashion Retail Assistant
SHEIKE
11.2024 - 12.2024
Traffic Controller
GOtraffic Management
11.2023 - 08.2024
Traffic Controller
Banarang Cooperation
08.2023 - 11.2023
Ramp and Baggage Agent
Dnata Airport Services
10.2022 - 01.2023
Optical Assistant
Specsavers
10.2021 - 02.2022
Receptionist
JR Painting & Decor
04.2020 - 02.2021
Certificate III - Pathology Collection
Adept Training
Graduate Certificate - Foundation Course: Health Science For Nursing
Western Sydney University
Bachelor of Nursing - Nursing & Midwifery
Western Sydney University
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