Open To Work
SUJITA SAPKOTA
Glenorchy,Australia
Summary
Versatile communication professional with expertise in content creation, editorial oversight, and customer engagement. Proven ability to train teams and enhance service quality, while leveraging insights from audience analysis to guide content strategies. Strong background in managing media relations and optimizing digital presence.
Overview
8
8
years of professional experience
Work History
Retail Consultant
Telstra
Glenorchy, Australia
04.2024 - Current
- Monitored and responded to customer feedback to implement service improvements and elevate customer satisfaction.
- Informed customers of current offers and promotional packages.
- Designed and organized merchandise displays to boost product visibility.
- Managed product ticketing and store presentation to ensure alignment with branding and maximize visual appeal.
- Trained new team members on store operations and sales procedures to enhance overall team effectiveness.
News Editor
Matribhumi Himal Multimedia Pvt. Ltd.
Kathmandu, Nepal
12.2021 - 07.2022
- Coordinated and assigned reporters for targeted beat coverage, ensuring comprehensive news coverage.
- Edited and proofread news content for accuracy, grammar, and clarity.
- Conducted interviews and press visits for firsthand reporting.
- Collaborated with photographers and designers to create compelling visual stories that complemented editorial content.
- Developed content strategies and analyzed audience feedback to refine editorial direction and enhance audience engagement.
- Ensured compliance with copyright regulations and journalistic ethics.
- Edited various video projects to enhance visual quality and storytelling.
Trainee Reporter
Republica Online
Kathmandu, Nepal
12.2018 - 03.2019
- Wrote, edited, and submitted high-quality news stories.
- Interviewed individuals and covered current affairs, resulting in timely byline articles.
- Built and maintained a network of sources, enhancing access to exclusive information.
- Promoted content across social media platforms, increasing audience engagement and visibility.
- Assisted editors in reviewing and finalizing reports.
Content Writer
Celebvogue
Kathmandu, Nepal
01.2018 - 12.2018
- Researched and wrote SEO-optimized articles, increasing web traffic.
- Generated content ideas that engaged target audience.
- Proofread and edited content for publication.
- Updated and maintained web content for accuracy and relevance.
- Freelance
Education
Master of Strategic Communication - Marketing Specialization
University of Tasmania
Hobart12-2025
Masters in Journalism and mass communication -
Tribhuvan University
Kathmandu11-2022
Bachelor of Arts (BA) - Major English and Journalism
Ratna Rajya Laxmi Campus
Kathmandu12-2018
High School (+2) - Mass communication and Major English
Canvas International College
Kathmandu10-2015
School Leaving Certificate (SLC) -
Shree Bindu Keshar Higher Secondary School
Dhading03-2012
Skills
- Merchandising Strategy
- Retail Marketing
- Product Display
- In-Store Promotions
- Sales Techniques
- Audience Analysis
- Research & Reporting
- Customer Service & Teamwork
- Communication & Public Relations
Languages
- Nepali
- Hindi
- English, Fluent
- Nepali, Native
- Hindi, Proficient
Work Preference
Job Search Status
Open to workLocation Preference
On-SiteSalary Range
$50000/yr - $200000/yrTimeline
Retail Consultant
Telstra
04.2024 - Current
News Editor
Matribhumi Himal Multimedia Pvt. Ltd.
12.2021 - 07.2022
Trainee Reporter
Republica Online
12.2018 - 03.2019
Content Writer
Celebvogue
01.2018 - 12.2018
Master of Strategic Communication - Marketing Specialization
University of Tasmania
Masters in Journalism and mass communication -
Tribhuvan University
Bachelor of Arts (BA) - Major English and Journalism
Ratna Rajya Laxmi Campus
High School (+2) - Mass communication and Major English
Canvas International College
School Leaving Certificate (SLC) -
Shree Bindu Keshar Higher Secondary School