SUKHDEEP SINGH
Truganina ,VIC
Summary
My career objective is to be part of a corporate environment that encourages resourcefulness, innovation, teamwork and provides an opportunity to grow and develop key competencies based on performance, knowledge and skills. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
SHIFT SUPERVISOR AND TEAM MEMBER
KFC
12.2022 - Current
- Assign duties to employees and oversee their progress
- Ensure that daily sales/production goals are met
- Count cash at the end of the shift and manage bank deposits
- Train and integrate new workers
- Provide guidance and feedback to employees when needed
- Ensure industry rules and regulations are followed
- Assist guests in choosing the meal they want
- Ensure orders are accurate
- Consistently prepare high quality food products that create irresistible tastes for our customers whilst maintaining clean and well-presented facilities.
PICKER AND PACKER
EUREKA (WAREHOUSE)
04.2022 - 09.2022
- All warehouse worker chores were performed, including picking, packaging, counting, record keeping, and keeping the space
- Despite rapid speeds, I picked all orders with 100% accuracy
- Maintaining a clean work environment and fulfilling 98% of inspection standard.
CREW MEMBER
MCDONALDS
08.2021 - 03.2022
- I learnt correct hygiene procedures, how to offer good customer service, and how to communicate with coworkers
- Increased understanding of common food safety regulations and workplace safety requirements; improved communication skills with consumers
- Custodial chores and preparation of food goods to customer satisfaction
- In a fast-paced setting, I produced culinary goods swiftly, precisely, and to my delight
- Time management and organisation, customer service, product quality assurance, restaurant closure procedures and maintenance, line preparation management.
CUSTOMER SERVICE REPRESENTATIVE
BAKERS DELIGHT
01.2020 - 03.2020
- Used coordination and planning skills to achieve results according to schedule
- Offering friendly and efficient service to all customers, handling challenging situations with ease
- Developed term communication and information for meetings
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Worked to maintain an outstanding attendance record, consistently arriving at work ready to start immediately.
Education
No Degree-year 9 Graduated -
Baden powell college p-9
Finished Year 12 Studies Graduated - VCE
Tarneit Senior College
Tarneit, VIC12.2021
Skills
- Customer service
- Education
- Counselling
- Customer needs anticipation and conflict mitigation
- Customer service optimization
- Customer service standards
- Personalised customer service
- Customer service orientation
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Training and mentoring
- Cash handling expertise
- Staff Motivation
- Staff Development
- Inventory control and record keeping
- Safety understanding
- Operations Management
- Coordinating Daily Operations
- Coaching and Mentoring
- Quality Control
- Inventory Assessment
- Documentation And Reporting
- Safety Management
- Quality Assurance
- Relationship Building
- Active Listening
- Work Planning and Prioritization
- Performance monitoring
- Computer Skills
- Critical Thinking
- Decision-Making
- Customer Service
- Rules Enforcement
- Production Scheduling
- Shift Scheduling
- Production Reporting
- Training Assistance
- Role Modeling
- Safety processes and procedures
- Motivational Leadership
- Staff education and training
- Shift Paperwork Completion
- Flexible Schedule
- Sales and Upselling
- Assigning Work
- Daily workflows
- Staff Training and Development
- Inventory Counts
- Conflict Resolution
- Goal Setting and Tracking
- Complaint resolution
- Customer Service Management
- Team Collaboration and Leadership
- Creative Problem-Solving
- Decision-making capabilities
- Strong verbal and written communication
- Team motivation
- Positive Attitude
- Staff Supervision
- Team Supervision
- Problem-Solving
- Team Leadership
- Cash Handling
- Contract Management
- Consulting
- Negotiation
- Inventory Management
- Scheduling Coordination
- Policy Enforcement
- Inventory Control
- Schedule Management
- Safety awareness
Accomplishments
- Collaborated with the interact team to provide sufficient convenient only to our school but our community as well as other communities.
- Planned and delivered numerous activities and special events for support the needs
Worksummary
- Bakers delight, Melbourne, VIC, 01/2020, 03/2020, At bakers delight with over a month of experience and successful training in customer service and banking skills. Recognized consistently for performance excellence and contributions to success within the workforce.
- Mcdonalds, Melbourne, VIC, 13/08/2021, 21/03/2022, At mcdonalds for at least over three months of experience and successful training in the back cooking And preparing meals Highly acknowledged For outstanding performance and commitment towards the workforce's accomplishment.
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
SHIFT SUPERVISOR AND TEAM MEMBER
KFC
12.2022 - Current
PICKER AND PACKER
EUREKA (WAREHOUSE)
04.2022 - 09.2022
CREW MEMBER
MCDONALDS
08.2021 - 03.2022
CUSTOMER SERVICE REPRESENTATIVE
BAKERS DELIGHT
01.2020 - 03.2020
No Degree-year 9 Graduated -
Baden powell college p-9
Finished Year 12 Studies Graduated - VCE
Tarneit Senior College