Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Room Leader & Assistant Manager
Inspira Kids Early Learning Centre Laverton
04.2021 - Current
Lead Educator responsible for program planning and documentation
Managed staff, including allocating breaks and delegating daily tasks
Communicated effectively with parents and updated child routines on Story Park
Answering phones and addressing parent queries
Liaising with families regarding enrollment
Organizing and conducting Centre tours for prospective families
Filing documentation and providing support to Centre Managers as needed
Developed strong working relationships with staff, fostering a positive work environment
Helped with planning schedules and delegating assignments to meet coverage and service demands
Improved customer satisfaction by addressing and resolving complaints promptly
Facilitated clear communication between employees and upper management through regular meetings and updates
Supervised day-to-day operations to meet performance, quality, and service expectations
Identified issues, analyzed information, and provided solutions to problems.
Kindergarten Assistant
Inspira Kids Early Learning Centre Sydenham
04.2020 - 03.2021
Played games with students to increase their understanding of tasks
Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs
Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists
Applied evidence-based practices for classroom management to enhance learning results
Prepared reports and maintained administrative records
Assisted teachers with classroom management and document coordination to maintain a positive learning environment
Helped teacher prepare instructional material and displays.
Coffee pot café Werribee
01.2013 - 03.2020
Giving the training to the new staff
Help the staff in front and kitchen when they needed
Arrange for maintenance of in-store machines
Place monthly orders for supplies and process invoices
Quickly and courteously respond to customer complaints
Handle the cash at end of the day.
Sparrow early learning childcare
11.2019 - 03.2020
Provide safe and secure environment to children
Reading stories during group time
Supervise indoor and outdoor activities of children
Keep records of children's growth, development and behaviour
Develop activities to keep children engaged
Help children in understanding and following educator instructions
Encourage children in performing tasks by themselves
Help children with daily routines such as dressing, toileting, eating and sleeping
Prepare meals and snacks to fulfil nutritional needs of children
Maintain environment very clean, appealing and safe
Provide guidance on children's behaviour and social development.
Hogs breath café
10.2011 - 05.2013
Greeted and served an average of 300+ customers daily, providing prompt, personalised, and friendly service in a fast-paced environment
Advised customers on coffee blends, roasts, teas, speciality espresso beverages, and artisanal pastries, offering accurate, detailed information about origin and flavour
Maintained an organised and tidy café environment by regularly cleaning equipment, espresso machines, tables, and condiment bar
Help in kitchen to make salads, wraps and sandwiches.
Education
Diploma of Early Childhood Education And Care -
Southwest Training Services
Hoppers Crossing, VIC
09.2020
Diploma in hospitality -
01.2009
Skills
Employee Motivation
First Aid/CPR
Active Listening
Relationship Building
Cultural Awareness
Flexible and Adaptable
Organizational Skills
Good Telephone Etiquette
Operations Management
Staff Management
Incidents management
Certification
Provide First Aid in An Education & Care Setting, 02/2026, Results First Aid Training, Truganina, VIC
Provide Cardiopulmonary Resuscitation: CPR, 02/2025, Results First Aid Training, Truganina, VIC
Protecting Children Mandatory Reporting, 09/2024, Victoria Department of Education
Certificate in Food Safety Level 1 (HLTFS207C), 06/2023, DO FOOD SAFETY
Diploma in hospitality
Additional Information
Working With Children Check Holder, Full Driver Licence, Australian Citizen
References
Rebecca Manager, Inspira Kids Early Learning Centre Laverton, 0450 911 451
Sharan, Room Leader, Inspira Kids Early Learning Centre Laverton, 0450267516
hobbies
Art and Craft: Passionate about creating art through various mediums, including painting, drawing, and sculpting. Regularly engage in DIY projects to explore creativity and express artistic vision.
Cooking: Enjoy experimenting with different cuisines and ingredients to create delicious dishes. Proficient in both savoury and pastry cooking techniques, with a keen interest in culinary innovation.
Music: Avid music enthusiast with a diverse taste. Enjoy listening to various genres and exploring new artists to broaden musical horizons.
Continuous Learning: Enthusiastic about acquiring new skills and knowledge. Engage in hobbies that foster learning and personal growth, such as reading, attending workshops, and exploring new interests.
Room Leader & Assistant Manager at Inspira Kids Early Learning Centre LavertonRoom Leader & Assistant Manager at Inspira Kids Early Learning Centre Laverton
Room Leader for Toddlers Room and Baby’s Room at Mentone Childcare and KindergartenRoom Leader for Toddlers Room and Baby’s Room at Mentone Childcare and Kindergarten