Sukhjivan Kaur Tour
Hectorville,Australia
Summary
I am an experienced and independent front house crew member with a proven track record of maintaining high standards of customer service and organization. With years of expertise, I bring a strong work ethic, reliability, and attention to every task. Through I work confidently on my own, I remain open to coaching and eager to learn new methods to continuously improve my skills. I am committed in improving customer satisfaction and driving positive outcomes. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House/Customer Service
Amigos Pizzeria
Magill, Australia
10.2024 - Current
- Educated customers on menu items, product ingredients and nutritional values
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
- Assisted in the preparation of food items such as sandwiches, salads and pizzas
- Greeted customers upon arrival, provided menus and answered questions regarding menu items
- Restocked kitchen supplies including food products and utensils
- Performed cashier duties such as taking orders, collecting payments and providing change
Account Specialist
IQOR PH
Manila, Philippines
01.2022 - 09.2024
- Resolves service or product problems by figuring out customers' complaints, selecting, and looking for the best resolution to solve the problem, advertising, and selling the available products and services that the company offers
Level 1 Account Associate
VXI GLOBAL HOLDINGS
Manila, Philippines
05.2020 - 12.2021
- Interact with customers to handle complaints, process orders, and provide information about the products and services that company offers
Kitchen Hand/Cook
McDonald's Philippines
Cavite, Philippines
01.2019 - 12.2019
- Efficiently prepared and cooked menu items
- Maintained a clean and organized kitchen and supported food service operations in a high-paced back-of-house environment
- Managed ingredients and inventory
Education
Bachelor - Mass Communication Arts
St Paul University Manila
Malate, Manila01.2019
Secondary Level -
St Scholastic's College Manila
Malate, Manila01.2013
Master's Degree - Business Administration
Universal School of Sydney
AdelaideSkills
- Adaptability
- Flexibility
- Detail Oriented
- Multi-Tasking Abilities
- Food and Safety Compliance
- General front-of-house support
- Hospitality management
- Guest relations
- Customer service expertise
- Phone etiquette
Certification
RSA (Responsible Service of Alcohol), GTA2411773187-01
Availability
8:00 am to 6:00 pm, any time
References
- Vinnie Navarro, Owner of Amigos Pizzeria, Adelaide, Australia, +61421200080
- Maria Yanna Umali, Client Coordinator at Disability Services Adelaide, +61450526769, yannaumz676@gmail.com
- Husandeep Brar, OTR Glenelg East since 2020, 0470698620, Brarhusan94@gmail.com
Languages
Punjabi, Hindi, English and Tagalog
Timeline
Front of House/Customer Service
Amigos Pizzeria
10.2024 - Current
Account Specialist
IQOR PH
01.2022 - 09.2024
Level 1 Account Associate
VXI GLOBAL HOLDINGS
05.2020 - 12.2021
Kitchen Hand/Cook
McDonald's Philippines
01.2019 - 12.2019
RSA (Responsible Service of Alcohol), GTA2411773187-01
Bachelor - Mass Communication Arts
St Paul University Manila
Secondary Level -
St Scholastic's College Manila
Master's Degree - Business Administration
Universal School of Sydney
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