Sukhmanveer Kaur Aulakh
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Front of House Staff Member
fiori kitchen and bar
Kenmore, Queensland
07.2023 - Current
- Ensured that all plates were properly garnished before serving to guests.
- Stocked service areas with necessary supplies such as straws, napkins, condiments.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Greeted guests and escorted them to tables.
- Provided menus and answered questions regarding menu items.
- Assisted other wait staff members during peak dining hours when needed.
- Maintained knowledge of current menu items, specials, and promotions.
- Bussed tables, cleared dishes, refilled beverages, and reset tables for subsequent diners.
- Delivered food orders to guests in a timely manner according to restaurant standards.
- Communicated effectively with other employees within the restaurant environment.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Followed national, state and local safety, health and sanitation guidelines to protect guests.
- Provided customer support with menu selection and answered questions about specials or other restaurant offerings.
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Greeted guests and managed seating arrangements.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Maintained cleanliness of dining area, including tables, chairs, floors, and windows.
- Delivered guest orders to correct tables or take-out counter.
- Restocked necessary items like condiments, napkins, cutlery.
- Maintained a professional attitude while working under pressure during peak hours.
- Performed cleaning duties such as sweeping, mopping, dusting, wiping down surfaces.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Garnished dishes and beverages to serve visually appealing menu items.
- Presented menus and answered questions regarding items.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
Southern Cross University
Brisbane, QLD07.2026
Skills
- Multilingual
- Team Collaboration
- Training and Mentoring
- Food Inspection
- Guest Relations Management
- Safe Food Handling
- Menu Item Memorization
- Sanitation Guidelines
- Dish Preparation
- Table Setting Arrangements
- Menu Memorization
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Affiliations
- REFERENCE: 1. Luckie- 0490087799(Fiori kitchen and bar, kenmore)
Landline number: 38782485
2. Manmeet kaur-0423377028(current nurse)
Timeline
Front of House Staff Member
fiori kitchen and bar
07.2023 - Current
High School Diploma -
Southern Cross University