SULIA DUDLEY
Paradise Point,Australia
Summary
A recent Bachelor of Commerce graduate, I bring excellent analytical and problem-solving skills, a combination ofacademic knowledge and industry expertise, and proficiency in typical software applications and research methods to anyposition. I am highly motivated to apply my skills in a practical setting and gain further experience. Furthermore, I amcommitted to continuing to develop my knowledge and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food & Beverage Attendant
Sanctuary Cove Golf And Country Club
04.2022 - Current
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Kept register accurate through correct billing, payment processing and cash management practices.
Food and Beverage Attendant
Marriott International
11.2014 - 01.2020
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Assisted with conducting pre-shift meetings to review specials, menu changes and house counts.
- Developed team communications and information for meetings.
Education
Bachelor of Commerce - Major in Finance
Griffith University
Gold Coast, QLD12.2021
Skills
- Microsoft Office Suite
- Report Preparation
- Customer Service
- Payment Processing
- Collections and Invoice Processing
- Team Leadership
- Critical Thinking
- Phone Inquiries
- Time Management
Certification
- 5 Years recognition, Marriott International
Timeline
Food & Beverage Attendant
Sanctuary Cove Golf And Country Club
04.2022 - Current
Food and Beverage Attendant
Marriott International
11.2014 - 01.2020
Bachelor of Commerce - Major in Finance
Griffith University
- 5 Years recognition, Marriott International
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