Summary
Overview
Work History
Education
Skills
Projects
Websites
Personal Information
Work Availability
Timeline
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Sulove Bohara

Sydney,Australia

Summary

Dynamic IT Support Specialist with hands-on experience at the Melbourne Institute of Technology, skilled in diagnosing complex network issues and enhancing system reliability. Proven ability in network security and team leadership and improving operational efficiency in challenging environments.

Overview

3
3
years of professional experience

Work History

Dispatch

Woolworths
Mascot
04.2022 - Current
  • Cooperating with customers
  • Managing team members.
  • Facing up the product.

Volunteer IT Support

Melbourne Institute of Technology
Sydnet, NSW
10.2024 - 03.2025
  • Delivered technical support to students and faculty, enhancing system reliability.
  • Diagnosed and resolved computer and network issues for staff and clients effectively.
  • Managed network configuration and security, safeguarding organizational assets.
  • Created user guides and documentation for common IT procedures.
  • Documented troubleshooting processes, achieving a 20 percent reduction in resolution time.
  • Pursued ongoing education and advanced training to maintain industry knowledge.
  • Acquired hands-on experience with system imaging and hardware replacement.

Education

Masters in ICT Research - Networking

Melbourne Institute of Technology
07-2027

Bachelor in Networking - Software Engineering

Melbourne Institute of Technology
12-2024

Skills

  • Networking: TCP/IP, OSPF, RR, firewalls, VLANs, routers/switches
  • Operating system: Windows 10/11, Linux, Ubuntu, macOS
  • Hardware: PC assembly, troubleshooting, and maintenance
  • Tools: Wireshark, Cisco Packet Tracer, SecureCRT, and Cisco DevNet
  • Security: access control, vulnerability assessment
  • Soft skills: critical thinking, presentation skills, team leadership, excellent communication, decision making, project management

Projects

Enterprise Network Simulation—Melbourne Institute of Technology (2023)

Built a scalable network model using Cisco Packet Traces with 10+ devices, including routers, switches, and multiple workstations; configured VLANs to segment departments (HR, Finance); and implemented OSPF for dynamic routing, resolved packet loss issues using Wireshark, improving network efficiency by 30%

Secure password solutions: utilizing data analytics for enhanced strength prediction and generation, as project manager and developer—Melbourne Institute of Technology (2024)

Developed a secure login system that provided dynamic prompts based on user input Implemented password generation and encryption features. Focused on enhancing authentication and user access security

Personal Information

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Volunteer IT Support

Melbourne Institute of Technology
10.2024 - 03.2025

Dispatch

Woolworths
04.2022 - Current

Masters in ICT Research - Networking

Melbourne Institute of Technology

Bachelor in Networking - Software Engineering

Melbourne Institute of Technology
Sulove Bohara