Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sumeya Ali

Cranbourne West,VIC

Summary

Reliable Support Worker offering three-year background promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. Observant and patient team player with passion for helping others. Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Carer

Adonai Care
01.2023 - 03.2024
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Assessed safety hazards in the environment and made necessary modifications.
  • Encouraged clients to participate in social activities within their community.
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.
  • Developed individualized care plans for each client in collaboration with family members and healthcare professionals.

Class Professionals

01.2022 - 01.2023
  • Educator to young children, supervising and caring for young children, cleaning (nappy changes), managing a group of children, organizing activities and events, nap times supervision, feeding and managing lunch times

Private Utility Service

01.2021 - 01.2022
  • Housekeeping, gardening, cleaning, mopping

Team Member

Optus
01.2021 - 01.2022
  • Cash handling and EFTPOS transaction, cleaning, stock handling, communication with head office (invoice analysis), booking customer appointments, following up customer requests, handling and securing details of customers, printing bills, bill payments transactions, able to be flexible with store location and adapt to new environments, teamwork, store management (open and close), customer service and assistance, operating store devices, reach store daily target

Personal Support Worker

Southern Cross Care
01.2021 - 01.2022
  • Provided personal, physical & emotional support to residents who required assistance with daily living, assisted with showering, dressing and eating, provided personal, physical & emotional support to residents

Team Member

Salsa Galleria
01.2020 - 01.2021
  • Took customer orders via in store and over the phone as well as Uber Eats, cash handling and EFTPOS transactions, food preparation, cleaning

Mediserve Nursing Agency (Regional FIFO)

01.2023
  • Assisted with daily living routines and personal care, provided personal, physical & emotional support to residents, assisted in showering, dressing, eating, monitoring fluid intakes, and medical supervision

Education

Certificate III in Disability -

01.2022

Diploma in Child Care -

01.2022

Certificate III in Assistant in Nursing (AIN) -

01.2022

Certification in Medication -

01.2021

Certificate III in Retail Management -

01.2020

Graduated Year 12 -

01.2019

Skills

  • Strong customer service experience
  • Able to use initiative and strong leadership experience
  • Observational skills
  • Basic Housekeeping
  • Care Plan Adherence
  • Mobility Assistance
  • Great computer skills, including Microsoft Word and PowerPoint
  • Hold Australian full driver's license
  • Enthusiastic with great communication skills
  • Amazing Time Management Skills
  • Transportation Assistance
  • Assisting with mobility
  • First-aid and CPR
  • Housekeeping abilities

References

Can be provided upon request

Timeline

Carer

Adonai Care
01.2023 - 03.2024

Mediserve Nursing Agency (Regional FIFO)

01.2023

Class Professionals

01.2022 - 01.2023

Private Utility Service

01.2021 - 01.2022

Team Member

Optus
01.2021 - 01.2022

Personal Support Worker

Southern Cross Care
01.2021 - 01.2022

Team Member

Salsa Galleria
01.2020 - 01.2021

Certificate III in Disability -

Diploma in Child Care -

Certificate III in Assistant in Nursing (AIN) -

Certification in Medication -

Certificate III in Retail Management -

Graduated Year 12 -

Sumeya Ali