Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nidhi Chauhan

Adelaide,SA

Summary

Dynamic receptionist with proven organizational skills and a strong ability to manage time effectively at The Royal Melbourne Hospital. Enhanced patient flow through optimized appointment scheduling and maintained confidentiality in patient records. Recognized for training new staff and implementing process improvements that significantly reduced wait times. Proficient in data entry and communication.

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.

Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.

Overview

5
5
years of professional experience

Work History

Receptionist

The Royal Melbourne Hospital
Melbourne, VIC
09.2023 - 03.2024
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Scheduled appointments using hospital management software, optimizing patient flow.
  • Maintained accurate patient records and confidential information in compliance with privacy regulations.
  • Greeted patients and visitors, ensuring positive first impressions and a welcoming environment.

Receptionist

Bopal Physiotherapy Clinic
Bopal,Ahmedabad,India
01.2019 - 06.2020
  • Assisted medical staff by preparing necessary documentation for patient consultations and procedures.
  • Coordinated communication between departments to enhance service delivery and patient care experience.
  • Trained new reception staff on operational procedures and customer service standards.
  • Implemented process improvements that streamlined appointment scheduling and reduced wait times for patients.

Education

MPT - Physical Therapy

Ahmedabad Institute of Medical Sciences
LapKamran,Gota-Vadsar, Ahmedabad, Gujarat, India
07.2023

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Timeline

Receptionist

The Royal Melbourne Hospital
09.2023 - 03.2024

Receptionist

Bopal Physiotherapy Clinic
01.2019 - 06.2020

MPT - Physical Therapy

Ahmedabad Institute of Medical Sciences
Nidhi Chauhan