Summer Hamilton
Pakenham,VIC
Summary
Dynamic customer service professional with experience at Coles Supermarket, excelling in cash handling and customer satisfaction. Known for maintaining composure in high-pressure situations and effectively resolving customer complaints. Proven ability to promote a welcoming environment while ensuring reliability and punctuality in all tasks.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Coles Supermarket
08.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Netball Umpire
Beaconsfield Netball Club
07.2022 - Current
- Promoted good sportsmanship among players.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
Fast Food Worker
McDonald's
02.2024 - 09.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Collaborated with team members to quickly fill large orders and serve large parties.
Fast Food Worker
KFC
08.2023 - 06.2024
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Education
No Degree - None
Officer Secondary College
Officer, VIC10-2026
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
Timeline
Customer Service Cashier
Coles Supermarket
08.2024 - Current
Fast Food Worker
McDonald's
02.2024 - 09.2024
Fast Food Worker
KFC
08.2023 - 06.2024
Netball Umpire
Beaconsfield Netball Club
07.2022 - Current
No Degree - None
Officer Secondary College
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