Summer Mead
South Nowra,NSW
Summary
A disciplined and outgoing candidate driven to succeed. Having finished my HSC last year, I am actively searching for a career where I can achieve my long-term goal of becoming a successful sales executive. I am confident my outstanding interpersonal, time management and communication skills will be an asset to any company seeking to employ a dedicated and responsible sales trainee. My aim is to gain and maintain a full-time position that offers professional challenges and development of my sales skills under close mentorship of a well-founded company like Hotondo Homes.
Overview
5
5
years of professional experience
Work History
Receptionist Administrator
Integrity Real Estate
01.2024 - Current
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues needs or concerns.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Participated in a Cert III in Business at TAFE and executed those skills into the work environment
- Participated in an Assistant Agent Course online outside of work hours in my own time
- Successfully executed my exceptional communication skills to provide clients needs and assistance
Crew Member
Boost Juice
11.2019 - 12.2023
- Money handling and management
- Team collaboration
- Following management instructions
- Intensive customer and ability to meet quality expectations.
- Training new team members on procedures, customer service, and sales techniques.
- Product knowledge, communication and presentation
- Stock management
- Participated in internal online training and met all deadlines for completion
- Utilised guidelines and lessons taught in online training into the work environment
Volunteer Assistant Dance Teacher
Paradise Physie And Dance
01.2021 - Current
- Communication skills
- Used age-appropriate vocabulary to teach class, keeping positive, enthusiastic attitude.
- WHS procedures ensuring potential hazards are minimised to prevent student injury
- Administration skills
- Analysing students to determine physical and artistic ability and limitation to implement a program to suit these
- Individual and group coaching
- Liaising to assist communication to parents
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Attended professional APDA conferences for further training and child-parent safety
- Certified professional APDA Physie and dance teacher
- Driving dance programs to accommodate students of all levels
- Promotion of good sportsmanship and values of the sports environment
- Encourage student feedback and implement necessary program adjustments for maximum learning potential
- Safe sport practices using health and safety guideless
- Recognised and adapted to different learning styles
- Successfully communicated all upcoming events to parents and students
Education
Higher School Certificate -
St John The Evangelist, Catholic High School
Nowra, NSW09.2023
Certificate III in Business -
TAFE
Bomaderry, NSW11.2024
Skills
- Work well with a team and individually
- Exceptional communication skills
- Ability to relate well to people of all ages and all backgrounds
- Attention to detail
- Research skills
- Networking skills
- Prospecting skills
- Time management
- Social skills
- Organisational skills
- Supervisory skills
- Faultless customer service and customer engagement
- Adaptable and highly receptive to training
- Knowledge of technology
Personal Traits
- Tenacity
- Outgoing personality
- Driven to succeed and meet expectations
- Strong work ethic
- Resilience and perseverance
- Dedication and commitment
References
Tanya Marchiori - Head Dance Teacher
0423 949 124
miss.taniia.marciiorii@gmail.com
Anthony Barnes - Boost Juice Manager
0432 811 522
Timeline
Receptionist Administrator
Integrity Real Estate
01.2024 - Current
Volunteer Assistant Dance Teacher
Paradise Physie And Dance
01.2021 - Current
Crew Member
Boost Juice
11.2019 - 12.2023
Higher School Certificate -
St John The Evangelist, Catholic High School
Certificate III in Business -
TAFE
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