Suneeta Sloan
Brisbane,QLD
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Reece Plumbing. Skilled in decision-making and attention to detail, I excel in product knowledge and service sales, significantly improving client experiences. My leadership in coordinating projects and sales strategies has established a strong foundation for achieving and exceeding targets.
Overview
8
8
years of professional experience
Work History
Tradelink
Tradelink Banyo Head Office
03.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Validated estimate assumptions with historical data using internal and external resources, ensuring a data-driven approach to project estimation.
Plumbing Sales Specialist
Reece Plumbing And Gas
01.2019 - Current
- Streamlined order processing procedures, leading to faster turnaround times for client orders and improved customer satisfaction ratings.
- Coordinated with suppliers to ensure timely delivery of products, minimizing delays and improving customer experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Participated in trade shows and industry events, promoting the company''s offerings and establishing valuable contacts within the field.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Apprentice Tiler
CBK Tiling PTY
01.2017 - 01.2020
- Adhered to strict quality control measures, ensuring that each tile installation met or exceeded client expectations.
- Applied protective materials to reduce damage, dust and debris.
- Enhanced client satisfaction through meticulous attention to detail and precision in tile installation.
- Streamlined project workflows by effectively communicating with other tradespeople on-site and coordinating tasks accordingly.
- Completed skilled repairs of existing tile installations.
Education
NZCA Level 1 2 & 3 - Education
Rotorua Lakes High, Linwood High
Rotorua/Christchurch/New ZealandDiploma Level 4 Ag & FarmMaintance NZQA Cert - Agricultural Education
Waiariki Polytech
Rotorua/New Zealand01.2014
Skills
- Attention to Detail
- Product and Service Sales
- Pricing strategy
- Teamwork and Collaboration
- Organization and Time Management
Timeline
Tradelink
Tradelink Banyo Head Office
03.2024 - Current
Plumbing Sales Specialist
Reece Plumbing And Gas
01.2019 - Current
Apprentice Tiler
CBK Tiling PTY
01.2017 - 01.2020
NZCA Level 1 2 & 3 - Education
Rotorua Lakes High, Linwood High
Diploma Level 4 Ag & FarmMaintance NZQA Cert - Agricultural Education
Waiariki Polytech
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