Sunil Pokharel
Marsden Park,Australia
Summary
To find the fulfilling career which uses my many skills.
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
19
19
years of professional experience
Work History
Retail Manager
BWS
Sydney
01.2020 - Current
- Managed daily store operations and staff scheduling for optimal efficiency.
- Trained and mentored team members on customer service best practices.
- Implemented inventory management systems to streamline stock control processes.
- Conducted regular staff meetings to communicate updates and gather feedback.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Developed merchandising strategies to enhance product visibility and sales.
Customer service assistant
BWS Toongabbie
Toongabbie, Australia
10.2014 - Current
- Customer service
- Receiving stock
- Cash handling
- Stocking etc
Manager
BWS Fairfield
Fairfield, Australia
10.2017 - 01.2019
- Managing team members
- Customer service
- Sales target with the budget allocated
- Utilising the cost of running business within the budget
- Leadership etc.
Chef
Epitome café restaurant
Lanecove, Australia
01.2011 - 10.2013
- Reduced food costs by expertly estimating purchasing needs and buying through approved suppliers.
- Provide good customer service.
- Preparation and handling of foods.
- Assist kitchen staff in producing food for different functions.
- Kept the clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Cleaner
Pubserv Cleaning company
Kellyville, Australia
04.2007 - 10.2013
- Professional cleaning.
Catering Assistant
Unitingcare ageing, Wesley gardens
Belrose, Australia
10.2009 - 01.2010
- Handling and serving foods to the resident.
- Washing the dishes.
- Maintain hygiene in kitchen.
Education
Certificate III and IV - Commercial cookery
Meridian international hotel school
Surry Hills, NSW, AustraliaDiploma - Hospitality Management
Holmes colleges
Townhall, NSW, AustraliaHigh School - Science (biology)
Bagmati boarding higher secondary school
Kathmandu, NepalSkills
- Basic computer skills
- Can work under pressure
- Believe in teamwork
- Tactful
- Punctual
- Team management
- Visual merchandising
- Inventory management
- Staff training
References
- Matthew Richard Jacques, Area Manager BWS, 0457523345
- Jason Dean, Manager BWS Toongabbie, 96365121 (0400237742)
- Julian, Managing Director Pubserv Cleaning Company, 0404091718
- Li Guangyi, Head Chef Epitome Cafe Restaurant, 0402163339
- David, Managing Director Epitome Cafe Restaurant, 0294272696, 0415035110
- Julien, Manager HR Unitingcare Ageing, Wesley Garden, 0293761400
Timeline
Retail Manager
BWS
01.2020 - Current
Manager
BWS Fairfield
10.2017 - 01.2019
Customer service assistant
BWS Toongabbie
10.2014 - Current
Chef
Epitome café restaurant
01.2011 - 10.2013
Catering Assistant
Unitingcare ageing, Wesley gardens
10.2009 - 01.2010
Cleaner
Pubserv Cleaning company
04.2007 - 10.2013
Certificate III and IV - Commercial cookery
Meridian international hotel school
Diploma - Hospitality Management
Holmes colleges
High School - Science (biology)
Bagmati boarding higher secondary school