Sunita Pradhan
Perth,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Rocky Bay
Mosman Park
10.2022 - Current
- Provide compassionate care and individual support to customers with disabilities within a large organisation
- Maintain accurate and up-to-date records of support provided, including daily logs, incidents, progress notes, and any other required documentation.
Science and Mathematics Teacher
07.2003 - 04.2017
- Developed and implemented lesson plans aligned with the curriculum, considering the students' specific needs, abilities, and interests using appropriate instructional materials, resources, and technologies to enhance teaching and learning in mathematics and science
- Analysed students’ performance, provided constructive feedback to students on their academic performance, identifying areas for improvement and suggesting strategies for growth.
Internship at SciTech
Perth
08.2009 - 10.2009
- Completed 130 hours of practicum with Maths Factory at SciTech, Perth to develop a resource book for teachers
- Developed a mathematical resource book for teachers.
IT Support Intern
Al-Ameen College
Langford
- Provide technical assistance to resolve hardware and software issues encountered by students and staff
- Collaborate with teachers to integrate technology into the curriculum effectively
- Maintain computers, printers, servers, and other technology infrastructure to ensure they function optimally.
Education
Professional Year Program -
National Institute of Technology
Perth, Australia02.2024
Master of Management Information System -
Edith Cowan University
Perth, Australia12.2022
Master of Science Communication and Education -
University of Western Australia
Perth, Australia12.2009
Bachelor of Education -
National Institute of Education (now known as College of Education, Samtse)
Samtse, Bhutan06.2003
Skills
- Dynamics 365
- Python
- MySQL
- Enterprise Resource Planning (ERP)
- Database
- Business Process Management (BPM)
- Business Modelling
- Microsoft Visio
- ArchiMate
- Microsoft Office
- MS Project
- Team Leadership
- Creative Thinking
Affiliations
- Member of the International Institute of Business Analysis
- Member of Australian Computer Society
- Member of Project Management Institute
- Member of the Australian Institute for Teaching and School Leadership
Certification
- Google IT Support Professional Certificate, 10/2023
- PL-300: Power BI for Data Analysis, 10/2023
- Business Analysis Foundations, 09/2023
- Business Analysis Overview, 07/2023
- Business Analysis Foundations: Strategy Analysis, 06/2023
- What is Business Analysis?, 02/2023
- Leadership Through Social Influence, 11/2020
- Leadership and Emotional Intelligence, 12/2020
Accomplishments
- Resolved technical issues promptly to minimize disruption to teaching and learning activities.
- Collaborated with educators to identify technology tools and resources that enhance the teaching and learning process.
- Achieved high customer satisfaction by consistently providing compassionate care and individual support to customers with disabilities within a large organization.
- Collaborated with a team of educators and experts in the field to gather and synthesize valuable resources, including engaging activities, problem-solving tasks, and assessment tools, resulting in a well-rounded and diverse collection within the mathematical resource book.
- Fostered a dynamic and inclusive classroom environment by actively encouraging student participation, facilitating meaningful discussions, and promoting collaborative learning opportunities.
- Developed strong relationships with students, providing ongoing support and guidance.
Softskills
Strong verbal and written communication skills gained over the years of teaching in higher secondary schools, which is also evident through my grades at Edith Cowan University and the University of Western Australia., Led a group by coordinating and monitoring an IT project as a requirement of a unit – Capstone Integration (MAN6310) at ECU., Ability to make effective decisions that are best for the organisation’s functioning. This is evident from the various issues resolved while outsourcing the website development for Flinders Fruit and Vegetables; like changes in requirements, and budgets, that were resolved during the IT project., Demonstrated high patience while working as a teacher for fourteen years (2003-2017), handling various disciplinary issues and providing constructive feedback.
References
- Nelson Leung, Course Coordinator, Master of Management Information Systems, Department of Business and Law, k.leung@ecu.edu.au
- Emma Hersey, Service Manager, Emma.hersey@rockybay.org.au, 08 6282 1976
Projects
Website Development, Managed a website development project for Flinders Fruit and Vegetables as a fulfillment of a unit MAN6310- Capstone Integration., 2022, Identified any troubleshooting issues with the website and solved them along with the developer. Development of Mathematics Resource Book, Maths Factory, SciTech, Designed various mathematical games for the resource book developed by Maths Factory, SciTech to be used by school children to encourage the learning of mathematics., 2009 Other Projects, Coordinated and managed various projects at a school level like District Level Science Exhibitions, Revision of Science and Mathematics Curriculum.
Timeline
Disability Support Worker
Rocky Bay
10.2022 - Current
Internship at SciTech
08.2009 - 10.2009
Science and Mathematics Teacher
07.2003 - 04.2017
IT Support Intern
Al-Ameen College
Professional Year Program -
National Institute of Technology
Master of Management Information System -
Edith Cowan University
Master of Science Communication and Education -
University of Western Australia
Bachelor of Education -
National Institute of Education (now known as College of Education, Samtse)