Sunita Suwal
Australia
Summary
Compassionate and reliable Aged Care Worker with practical experience in providing individualized support to elderly residents. Passionate about enhancing residents’ quality of life by promoting their independence, dignity, and well-being. Proven ability to work in diverse environments, including aged care, hospitality, and retail, demonstrating exceptional attention to detail, communication skills, and a commitment to high-quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Assistant
Freechoice Tobacconist and Gift Store
01.2020 - Current
- Delivered excellent customer service, assisting customers with inquiries and processing transactions efficiently
- Created a welcoming atmosphere to ensure customer satisfaction and repeat business
- Managed store cleanliness and organized merchandise displays to attract customers
- Communicated effectively with diverse clients to foster long-term trust and relationships
Room Attendant
RACV City Club
05.2024 - 11.2024
- Cleaned and serviced rooms to the required standards, ensuring guest satisfaction
- Replaced essential toiletries, linens, and other amenities as requested by guests
- Reported maintenance issues promptly to ensure efficient repairs
- Maintained a welcoming and professional atmosphere for guests
Support Worker
BlueCross Monterey
08.2024 - 09.2024
- Assisted residents with personal care, including bathing, dressing, grooming, and mobility support
- Monitored and reported changes in residents’ health and well-being to supervisors
- Engaged residents in recreational activities to enhance their physical and emotional well-being
- Followed individualized care plans and documented all care activities per organizational policies
- Developed strong relationships with residents and collaborated with multidisciplinary teams
Hospital Cleaner / Laundry Assistant
ISS Facility Services
01.2021 - 01.2023
- Maintained hospital cleanliness to high standards, ensuring a safe and sanitized environment
- Performed regular cleaning tasks, including sweeping, mopping, and vacuuming
- Emptied trash, handled chemicals safely, and restocked cleaning supplies as needed
- Steam-cleaned carpets and conducted periodical deep cleaning
- Monitored and upheld sanitation levels in compliance with health regulations
Education
Bachelor’s Degree -
Certificate III - Individual Support (Ageing and Disability)
Skills
- Aged Care-Specific Skills
- Assisting with personal care
- Hygiene support
- Mobility support
- Monitoring health changes
- Reporting health changes
- Knowledge of aged care standards
- WHS regulations
- Infection control practices
- Empathy
- Emotional support
- Communication skills
- Interpersonal skills
- Attention to detail
- Organizational abilities
- Adaptability
- Physical fitness
- Time management
- Workload prioritization
- Workplace safety knowledge
- Cleaning protocols
Certification
- Working with Children Check (WWCC)
- NDIS Clearance Check
- First Aid and CPR
- Food Handler Certificate
- Manual Handling Certificate
- RSA (Responsible Service of Alcohol)
References
- Dissanayake Lakmini, Clinical Care Coordinator, BlueCross Monterey, 0420 253 667
- Doma Sherpa, Registered Nurse, 0451 344 046
- Ganga Bilotta, Supervisor, RACV City Club, 0450 663 636
- Lisa Hearn, Manager, ISS Facility Services, 0456 699 125
Personal Information
- Part-time
- Full-time
- Casual
Starter of the month, June, RACV City Club
I was given the Starter of the month in June by RACV City Club because of my exceptional contribution to the housekeeping team.
Timeline
Support Worker
BlueCross Monterey
08.2024 - 09.2024
Room Attendant
RACV City Club
05.2024 - 11.2024
Hospital Cleaner / Laundry Assistant
ISS Facility Services
01.2021 - 01.2023
Retail Assistant
Freechoice Tobacconist and Gift Store
01.2020 - Current
Certificate III - Individual Support (Ageing and Disability)
Bachelor’s Degree -
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