Sunny Tran
Keysborough,Melbourne
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Customer Service Rep
02.2020 - 10.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Information Technology
Kaplan
Melbourne10.2025
Skills
- Guest Services
- Product Merchandising
- Merchandise Restocking
- Customer Complaint Resolution
- Cash Management
- Customer Satisfaction
- Product Recommendations
- Product Knowledge
- Organizational skills
- Excellent communication
Available Schedule
Monday
Sunday
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Customer Service Cashier
Customer Service Rep
02.2020 - 10.2023
Information Technology
Kaplan
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