Supichaya Singtoniwet
Padstow,NSW
Summary
Dynamic and results-oriented assistant store manager and store manager with over 10 years of diverse retail experiences at The Base Warehouse. Proven expertise in managing customer inquiries and driving sales while maintaining a strong commitment to exceptional customer service. Background in the hospitality industry as a waitress and kitchen assistant, equipped with a solid understanding of food preparation and service etiquette. Adept at handling customer orders, requests, and cash register management, contributing to a seamless dining experience in a popular Vietnamese restaurant chain.
Overview
17
17
years of professional experience
Work History
Waitress and kitchenhand
Miss Chu Vietnamese Restaurant
01.2013
Assistant Store Manager
The Base Warehouse
01.2019 - 03.2025
- Increased sales by keeping the window display fresh and relevant.
- Remembering customer buying habits so that the store only stocks sellable inventory.
- Good customer service feedback from regular customers.
- Customer assistance and sales.
- Keep good product knowledge.
- Handle customer enquiries.
- Maintain accurate stock records and schedules.
- Meet tight deadlines.
- Staff training.
- Inventory control.
- Ensure store is always clean and safe for both staff and customers.
- Manage staff roster.
- Oversee staff duties.
- Always keep staff informed about product promotions and store layout.
Retail Assistant
H & M Macarthur
01.2017 - 01.2019
Retail Assistant
The Base Warehouse
01.2012 - 01.2018
Retail Assistant
K&M Trading Ltd (Souvenir Collection)
01.2009 - 01.2012
Waitress / Barista
Fountain Café
01.2008 - 01.2009
Education
Ageing Support
Capital Careers Institute
12-2025
Bachelor Degree - Education Technology
Burapha University
Thailand06-2006
Diploma - Computer Business
Aksorn Institute of Technology Pattaya
Thailand09-2004
Certificate IV - Ageing Support
Capital Careers Institute
12-2025
Skills
- Strong communication interpersonal skills with active listening
- Observation skill
- Respecting diversity
- Able to listen to customers feedback to improve sales and customer satisfaction
- 3 years in assistant manager role and 3 years in store manager role
- Over 10 years retail experience, stocks management and visual merchandising
- Building relationship with customers and team
- Multi-tasking
- Ability to handle fast-paced environments
- Professional and friendly manner
- Cash register and cash handling experience
- Party balloons decorations experience
- Hospitality experience
- Understanding of work health and safety requirements
Timeline
Assistant Store Manager
The Base Warehouse
01.2019 - 03.2025
Retail Assistant
H & M Macarthur
01.2017 - 01.2019
Waitress and kitchenhand
Miss Chu Vietnamese Restaurant
01.2013
Retail Assistant
The Base Warehouse
01.2012 - 01.2018
Retail Assistant
K&M Trading Ltd (Souvenir Collection)
01.2009 - 01.2012
Waitress / Barista
Fountain Café
01.2008 - 01.2009
Bachelor Degree - Education Technology
Burapha University
Diploma - Computer Business
Aksorn Institute of Technology Pattaya
Ageing Support
Capital Careers Institute
Certificate IV - Ageing Support
Capital Careers Institute