Summary
Overview
Work History
Education
Skills
Timeline
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Kim Heath

Orange

Summary

Dynamic and detail-oriented professional with extensive experience in customer service with proven ability to excel in high-pressure environments while maintaining cleanliness and strong multitasking skills. Recognized for enhancing guest satisfaction through attentive service and effective team collaboration, ensuring a welcoming atmosphere for all patrons.

Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.

Overview

18
18
years of professional experience

Work History

Waitress Kitchenhand

Redemptorist Fathers
01.2025 - 04.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Customer Service Cashier

Supabarn Supermarket
11.2024 - 01.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Professional Cleaner

Mel's Extreme Clean
10.2022 - 01.2025
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
  • Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
  • Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.

Dental Assistant

Hugo Sachs Dental
10.2007 - 06.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.

Education

High School Diploma -

Bomaderry High
Bomaderry, NSW

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Cleanliness
  • Order taking

Timeline

Waitress Kitchenhand

Redemptorist Fathers
01.2025 - 04.2025

Customer Service Cashier

Supabarn Supermarket
11.2024 - 01.2025

Professional Cleaner

Mel's Extreme Clean
10.2022 - 01.2025

Dental Assistant

Hugo Sachs Dental
10.2007 - 06.2019

High School Diploma -

Bomaderry High

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Kim Heath