Summary

Overview

Work History

Education

Skills

Timeline

Supriya Dhruvaraj

Werribee,VIC

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

2

2

years of professional experience

Work History

Barrista

Gloria Jeans Coffee Shop

09.2022 - Current

Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

No Degree - Year 12

Werribee Secondary College

Werribee, VIC

10.2024

Skills

Opening and closing duties
Ordering Procedures
Table Bussing
Latte art
Cash Handling

Espresso machine operation
Coffee expertise
Beverage Preparation
Food Running
Fluent in English

Timeline

Barrista

Gloria Jeans Coffee Shop

09.2022 - Current

No Degree - Year 12

Werribee Secondary College