Summary
Overview
Work History
Skills
Reference
Timeline
Generic

Suzie Tsantefskis

Frankston,VIC

Summary

I am a dynamic and compassionate Individual Support Worker with a strong belief in caring for clients and their individual needs.

I have the ability to engage clients in group activities and maintain a calm and safe environment..

Skilled in reception duties, managing patient appointments at The Peninsula Medical & Dental Clinic, ensuring confidentiality, and effective communication.

Currently pursuing Certificate IV in aged care to further my skills and abilities, however, am seeking permanent part-time or full time employment to better suit my circumstances.

I have included most recent and relevant work.

Overview

6
6
years of professional experience

Work History

Individual Support Worker

self employed
Mornington, Vic
08.2023 - Current
  • Assisted in the development of care plans for each client.
  • Assisting with self care and personal hygiene of clients
  • Transporting clients to school, appointments and social / recreational outings.
  • Assist with range of motion exercises and other therapeutic activities under the guidance of a Physical Therapist.
  • Participating in activities such as physical therapy, social events, and arts and crafts.
  • Facilitating group activities such as board games, art projects, music sessions.

Medical Receptionist

The Peninsula Medical & Dental Clinic
Mornington, VIC
04.2023 - 01.2025
  • Operating BP premier software
  • Managing patient appointments and liaising with doctors and allied health professionals.
  • Answered incoming calls, responding to inquiries from patients and other medical offices via phone and email.
  • Assisted with filing of medical records and documents, maintaining accurate patient medical files.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Maintained confidentiality of patient information according to HIPAA regulations.

Kitchen Hand

Golden Valleys Camp
Red Hill, Vic
04.2022 - 02.2023
  • Preparing food for up to 120 pax.
  • serving food.
  • engaging with children during camp activities.
  • sanitising and cleaning.
  • washing dishes.

Hospitality Team Member

Whitton Malt House
Whitton, NSW
05.2021 - 02.2022
  • Customer service
  • Bar tending / host whiskey tasting
  • Table service

Senior Retail Assistant

Miller's
Griffith, NSW
02.2019 - 10.2020
  • Customer service
  • Cash handling
  • Opening and closing store
  • Stock replenishing
  • Setting up sales and promotions

Skills

Currently studying Certificate IV in aging support

CPR Certificate

Responsible service of alcohol

Certificate II in retail cosmetic assistant

Certificate III in Beauty therapy

Reference

Dianne Robertson

Practice manager - The Peninsula medical & dental clinic

03 5925 9293 PM@thepeninsulamdc.com.au

Hannah Sanguineti

Client's parent

0410 481 984

Timeline

Individual Support Worker

self employed
08.2023 - Current

Medical Receptionist

The Peninsula Medical & Dental Clinic
04.2023 - 01.2025

Kitchen Hand

Golden Valleys Camp
04.2022 - 02.2023

Hospitality Team Member

Whitton Malt House
05.2021 - 02.2022

Senior Retail Assistant

Miller's
02.2019 - 10.2020
Suzie Tsantefskis