Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Wallis

Brisbane

Summary

Proven track record in customer service and problem-solving, exemplified by a 98% score in the A.C.C Food Safety Program while working for Australian Commercial Catering Pty Ltd. Excelled in teamwork and collaboration, significantly enhancing customer satisfaction and operational efficiency across various roles, including Retail Sales Associate at Best and Less Pty Ltd.

Overview

20
20
years of professional experience

Work History

Retail Sales Associate

Best and Less Pty Ltd
06.2013 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Sales and Cashier

Harry Browns Liquor Store
10.2009 - 01.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Kitchen Hand/Waitress

Publovers Aspley QLD
02.2008 - 10.2009
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Casual Food & Beverage Waitressing for ADF Soldier

Australian Commercial Catering Pty Ltd
09.2004 - 01.2008

All food and beverage preparations

Cashier Ordering

Stock Control

Opening and closing of kitchen and Tavern

I also completed A.C.C Food Safety Program Questionnaire 98%

and A.C.C Occupational Health & Safety Questionnaire 84.5%

Education

High School Diploma -

Umina High School
Umina Beach, NSW
12.2003

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Shows Compassion and Empathy

Timeline

Retail Sales Associate

Best and Less Pty Ltd
06.2013 - Current

Retail Sales and Cashier

Harry Browns Liquor Store
10.2009 - 01.2010

Kitchen Hand/Waitress

Publovers Aspley QLD
02.2008 - 10.2009

Casual Food & Beverage Waitressing for ADF Soldier

Australian Commercial Catering Pty Ltd
09.2004 - 01.2008

High School Diploma -

Umina High School
Susan Wallis