Sue Watson
Nambucca Heads,NSW
Summary
Driven professional with proven expertise in organization and time management, honed as a Receptionist at The Beach Rooms and as a Catering Assistant at Catering Industries. Excelled in streamlining operations, enhancing customer satisfaction, and adeptly managing data entry and telephone communications. Demonstrates a strong ability to resolve customer issues, ensuring a positive company image.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
The Beach Rooms
03.2020 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Aviation Security Officer
SNP Security
01.2017 - 10.2017
- Supported smooth airport operations by diligently managing passenger flow during peak hours and periods of high traffic volume.
- Reduced risk of security breaches by maintaining a high level of vigilance and awareness in monitoring surveillance systems.
- Enhanced airport security by conducting thorough screenings and inspections of passengers, baggage, and cargo.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Catering Assistant
Catering Industries
04.2011 - 10.2016
- Serving food and beverages to residents
- Setting up / clearing of dining room
- cleaning duties
- WHS
Education
No Degree - Hospitality Cert 111 & 1V
Loftus Tafe
Loftus, NSW01.2017
Some College (No Degree) - Security
JP Security
Burwood, NSWSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Certification
- First Aid Certificate
- CPR
- Police Check
Willing to obtain
Timeline
Receptionist
The Beach Rooms
03.2020 - 08.2024
Aviation Security Officer
SNP Security
01.2017 - 10.2017
Catering Assistant
Catering Industries
04.2011 - 10.2016
No Degree - Hospitality Cert 111 & 1V
Loftus Tafe
Some College (No Degree) - Security
JP Security
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