Summary
Work History
Skills
Timeline
Generic

Sushma Panday

Parramatta,NSW

Summary

Proven track record in enhancing customer satisfaction and operational efficiency, notably at Woolies. Skilled in customer service and meticulous attention to detail, demonstrated through increased packing accuracy and effective issue resolution. Achieved a notable improvement in workspace organization and customer experience, showcasing reliability and exceptional patience under pressure.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Work History

Customer Service Cashier

Woolies
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Cleaning

Serco
  • Enhanced artifact preservation by implementing proper cleaning, labeling, and storage techniques.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Checked store shelves for proper cleaning and stock levels.

Packing

Twisted Healthy Teats
  • Increased packing accuracy through careful attention to detail and adherence to job specifications.
  • Reduced waiting times for customers by quickly organizing and packing purchases.
  • Demonstrated flexibility, readily shifting between different packing stations as needed.
  • Maintained high accuracy in order fulfillment by diligently cross-checking orders against packing lists.

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Timeline

Customer Service Cashier

Woolies

Cleaning

Serco

Packing

Twisted Healthy Teats
Sushma Panday