Sushma Sapkota
Sydney,Australia
Summary
A highly motivated and enthusiastic individual with a strong passion for customer service, excellent time management skills, and a strong passion for maintaining high standards in fast-paced environments. I am adaptable, flexible with shifts, bringing strong attention to detail, ability to follow safety standards, and committed to delivering the efficiency and teamwork in fast-paced environments. Currently seeking a job, where I can apply my strong work ethic and positive attitude.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Floor Staff Member
Waitress
Penrith, NSW
08.2025 - Current
- Operated cash register, processed transactions accurately, and managed customer payments.
- Participated in training programs to learn operational procedures and service standards effectively.
- Assisted with cafe opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Waitress
Golden dragon restaurant
04.2025 - 06.2025
- Greet and serve customers in a friendly and professional manner.
- Take orders accurately and deliver food and drinks promptly.
- Clear and reset tables, maintain cleanliness of the dining area.
- Supporting the kitchen or bar staff with transporting stock or equipment and carry loads of upto 10-15kg.
- Assist with setting up, restocking, and closing tasks.
Receptionist(Front Desk)
Murphy Education Consultancy
07.2024 - 03.2025
- Greet and welcome visitors in a professional and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Handle inquiries and direct them to the appropriate person.
- Schedule and confirm appointments.
- Preparing documents, reports, and spreadsheets.
Education
Bachelor - Early childhood Education
Victoria University
SydneyHigh School - Account and Computer Science
Children Life English Boarding School
Baglung01.2024
Skills
- Time Management
- Computer Proficiency
- Integrity & Safety
- Adaptability
- Effective Communication
- Problem-Solving
Certification
Rsa and job experience certificate
Language
English
Nepali
Hindi
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Floor Staff Member
Waitress
08.2025 - Current
Waitress
Golden dragon restaurant
04.2025 - 06.2025
Receptionist(Front Desk)
Murphy Education Consultancy
07.2024 - 03.2025
High School - Account and Computer Science
Children Life English Boarding School
Bachelor - Early childhood Education
Victoria University