Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sushma Yerra

Kooringal,NSW

Summary

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Bunnings
Wagga Wagga
03.2022 - Current
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Merchandiser

Nestle Australia Ltd
Wagga Wagga, NSW
01.2022 - Current
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Assisted customers with locating desired items within store locations.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.

Education

CERT III -

TAFE
Wagga Wagga, NSW
12-2023

Bachelor's in Technology -

JNTU
Hyderabad

Skills

  • SQL
  • Python Programming
  • Power Bi
  • Problem-Solving Abilities
  • Microsoft Outlook
  • Microsoft Excel

References

References available upon request.

Timeline

Customer Service Representative

Bunnings
03.2022 - Current

Merchandiser

Nestle Australia Ltd
01.2022 - Current

CERT III -

TAFE

Bachelor's in Technology -

JNTU

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Sushma Yerra