Sushma Yerra
Kooringal,NSW
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Bunnings
Wagga Wagga
03.2022 - Current
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Merchandiser
Nestle Australia Ltd
Wagga Wagga, NSW
01.2022 - Current
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Assisted customers with locating desired items within store locations.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
Education
CERT III -
TAFE
Wagga Wagga, NSW12-2023
Bachelor's in Technology -
JNTU
HyderabadSkills
- SQL
- Python Programming
- Power Bi
- Problem-Solving Abilities
- Microsoft Outlook
- Microsoft Excel
References
References available upon request.
Timeline
Customer Service Representative
Bunnings
03.2022 - Current
Merchandiser
Nestle Australia Ltd
01.2022 - Current
CERT III -
TAFE
Bachelor's in Technology -
JNTU