Suzanne Evere
Bow Bowing
Summary
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
3
3
years of professional experience
Work History
Print Account Manager - Foxtel
Bluestar IQ Print Management
01.2008 - 01.2011
- I was based at an on site service centre within Foxtel to manage the print component of this account
- Foxtel run bi monthly direct marketing campaigns of which we were responsible for the print, mail processing and lodgement
- I specifically looked after the placement of print within our own company or externally in order to achieve tight deadlines, cost effectiveness and the most appropriate supplier for each print job
- Our client and I worked closely in regard to negotiating timings and researching various new ways to present ideas for their direct marketing campaigns
- Mail processing and Lodgement is a key area within this account so I worked with our Mailing Account Manager in order to assess the validity of direct mail pieces and their suitability/cost effectiveness given the client's budget for their mailing component
- As part of the life cycle of a print job, we were required to be in constant contact with multiple advertising agencies producing the client's artwork
- Primarily, it was my responsibility to take a job from print brief through to completion dealing with any obstacles that may occur and managing the client's expectations for a positive outcome
- A large part of this role involved building a relationship with a diverse group of people
- This was often a stressful environment as it is a business driven by sales in an economy not geared toward supporting this kind of monthly leisure expense
- Therefore marketing strategies are able to change literally within hours
- We were tasked with being able to accommodate large print and mail pack runs with very little time to receive artwork, produce and complete
- Along with managing the client's expectations, we needed to facilitate a working partnership with our suppliers
- It was important to balance the client's needs with the supplier's physical ability to deliver
- A lot of 'time juggling' was required between both client, agency, printer and ourselves
- Our interaction with all of these people was vital to the successful production of a print piece that conformed to several criteria whether it was specifically for mailing, promotion or corporate identity
Education
Bachelor of Visual Arts - Majoring in Printmaking, Art Theory
Sydney College of The Arts, Sydney University
SydneyDiploma of Fine Arts - Majoring in Printmaking
Meadowbank College of TAFE
SydneySkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Goal oriented
- Account oversight
- Networking skills
Timeline
Print Account Manager - Foxtel
Bluestar IQ Print Management
01.2008 - 01.2011
Bachelor of Visual Arts - Majoring in Printmaking, Art Theory
Sydney College of The Arts, Sydney University
Diploma of Fine Arts - Majoring in Printmaking
Meadowbank College of TAFE
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