Suzanne McPherson
Fingal Bay,NSW
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Sue's Bali Imports
Sole trader
Fingal Bay
03.2021 - 02.2024
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Aged Care Worker
Port stephens veterans and affairs
Shoal Bay
07.2017 - 07.2020
- Cert 111 Age care/Home/Community
- Organised and monitored medication schedules for elderly clients.
- Responded quickly to emergency situations involving elderly clients.
- Worked with residents with Dementia
- Reported any changes in health or behaviour to nursing staff members promptly.
- Ensured a safe environment by monitoring equipment use and checking fire safety systems regularly.
- Maintained records of client care plans and progress notes.
- Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
- Attended weekly staff meetings to discuss new policies and procedures.
- Provided companionship and emotional support to elderly clients.
Education
High School Diploma -
Blacktown Girl High
Blacktown 03-1983
Skills
- Communication
- Experience working with the elderly
- Critical Thinking
- Retail
- Ordering stock in large scale
- Computer skills
Timeline
Sue's Bali Imports
Sole trader
03.2021 - 02.2024
Aged Care Worker
Port stephens veterans and affairs
07.2017 - 07.2020
High School Diploma -
Blacktown Girl High