Suzette Fowad
Oakhurst,NSW
Summary
Highly skilled and dedicated caseworker with 5 years of experience in providing comprehensive support and guidance to individuals and families in need. Proven ability to assess client needs, develop effective intervention plans, and coordinate services to ensure optimal outcomes. Strong expertise in crisis intervention, advocacy, and resource coordination, with a deep understanding of social service systems and community resources. Excellent communication and interpersonal skills, fostering positive relationships with clients, colleagues, and stakeholders. Committed to making a positive impact on the lives of vulnerable people through compassionate and client-centred care.
Overview
8
8
years of professional experience
Work History
Caseworker
Metro Intensive Support Services (Metro ISS)
01.2018 - Current
- Metro ISS provides effective intensive and specialist casework services to Children and Young People in Statutory out of home care who have high and complex needs
- To achieve this Metro ISS work strongly with non-government providers of out of home care and other government services to support children and young people
- Duties: Working children and young people with significant histories of trauma and abuse, multiple placement disruptions Provide intensive and specialist casework services to children and young people Provide interventions to enhance safety and wellbeing Provide placement stability and implement plans to transition children to less intensive, sustainable and long term living arrangements Support and assist child and young persons to develop safer, more stable and sustainable relationships and living environments. Working closely with non-government agencies to support children and young people. Building rapport and working with families. Developing case plans, completing field assessments and performing risk assessments.
Carer
Pegasus Community Care
06.2015 - 01.2018
- Interact with children and young persons that display risky behaviours such as self-harm and/or aggressive verbal and physical assault
- Built strong relationships with Young people to provide emotional support
- Implement strategies from young people's Behaviour Support (BSP) plans to support their needs
- Submit documentation through CTARS (shift reports, behavioural logs, activity log and incident reports)
- Assist and engage clients in independent living skills such as overall hygiene, cooking and cleaning
Education
Bachelor of Applied Social Science
Australian College of Applied Psychology
Sydney, NSW11.2017
Diploma of Counselling
Australian College of Applied Psychology
Sydney, NSW11.2015
Skills
- Relationship building
- Client Advocacy
- Client Engagement
- Rebuilding family connections
- Trauma Informed Care- ARC model
- Records Management
- Case Information Confidentiality
- Problem Solving
Personal Information
Date of Birth: 03/05/94
References
Ashleigh Tonks
A/Manager Caseworker
Department of Family and Community Services
ashleigh.tonks@dcj.nsw.gov.au
0401 869 445
Hanna Macdonald
Manager Casework
Department of Family and Community Services
hannamac1987@hotmail.com
0422 154 284
Timeline
Caseworker
Metro Intensive Support Services (Metro ISS)
01.2018 - Current
Carer
Pegasus Community Care
06.2015 - 01.2018
Bachelor of Applied Social Science
Australian College of Applied Psychology
Diploma of Counselling
Australian College of Applied Psychology
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