Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Suzette Galias

Hilbert,WA

Summary

Optical Assistant with over 15 years of experience at Specsavers Livingston, specializing in customer support and optical dispensing. Achievements include improved order accuracy and increased customer satisfaction through effective problem-solving and attention to detail. Proficient in conducting visual field testing and mentoring team members to enhance collaboration.

Overview

4
4
years of professional experience

Work History

Optical Assistant

Specsavers Livingston
Canning Vale, WA
09.2021 - Current
  • Consistently met performance targets while ensuring outstanding customer service in fast-paced settings.
  • Enhanced order processing accuracy through meticulous record-keeping and efficient inquiry resolution.
  • Worked alongside an optometrist to tackle issues and boost customer satisfaction rates.
  • Cultivated the skills of new team members through.

Training and mentoring, enhancing team unity.

  • Assisted customers with eyewear selection and fitting at a leading optical retailer.
  • Managed appointment scheduling and patient check-ins efficiently and accurately.
  • Conducted preliminary eye tests using specialized equipment for vision assessment.
  • Educated clients on proper eyewear maintenance and usage guidelines effectively.

Education

Some College (No Degree) - Computer Secretarial

Baguio City College Foundation
Philippines
03-1986

Skills

  • Customer support
  • Attention to detail
  • Problem solving
  • Prescription interpretation
  • Optical dispensing
  • Eyeglass repair
  • Visual field testing
  • Payment collection
  • Retinal photography
  • Optical measurements
  • Optical measuring

Affiliations

  • I am a member of AIM Archery Club, Southern River, This is what i do on my day off.

Languages

Tagalog
Professional
English
Professional

References

References available upon request.

Timeline

Optical Assistant

Specsavers Livingston
09.2021 - Current

Some College (No Degree) - Computer Secretarial

Baguio City College Foundation
Suzette Galias