Suzette Long
Norwood,Australia
Summary
Compassionate Extended Care Assistant known for high productivity and efficient task completion. Skilled in patient care, time management, and effective communication. Excel in empathy, patience, and active listening to ensure optimal care and support for patients. Ready to leverage specialized skills and soft skills to contribute positively to healthcare teams and patient experiences.
Overview
18
18
years of professional experience
Work History
Extended Care Assistant
Masonic Care Tas (Respect)
Norwood, Tasmania
01.2013 - Current
- Maintain a safe environment for all residents, staff, and visitors.
- Display respect, empathy, and understanding to residents and families.
- Provide mentoring, support, and training to new employees.
- Maintain confidentiality.
- Assist in implementing resident care plans in consultation with the nurse in charge.
- Follow manual handling policies and procedures.
- We are providing a duty of care.
Owner/Manager
Launceston College Cafeteria
Launceston, Tasmania
01.2007 - 01.2012
- Occupational Health and Safety.
- Design and delivery of staff training and professional development.
- Sales and customer service.
- Human Resources Management.
- Environmental Health Practices and Training.
- Management of accounts and banking.
- Time management.
Education
A Palliative Approach to Care, Planning and Assessment, Providing Care to Clients and Carers, Delivering a Palliative Approach for Aged Care in the Community Setting, Pain Management, Recognizing Deteriorating Clients
Online modules
11.2024
Massive open online course - Understanding Dementia
University of Tasmania
Tasmania01.2015
Certificate II - Skills For Work And Training
Tas TAFE
Tasmania01.2013
Certificate III - Aged Care
Tas TAFE
TasmaniaCertificate III - Home And Community Care
Tas TAFE
TasmaniaSkills
- Strong leadership skills
- Strong teamwork
- Strong communication and interpersonal skills
- Initiative
- Adaptability
- Conflict resolution skills
- Effective self-management skills
- Strong time management skills
- Patient care
- Healthcare documentation
- End-of-life care
- Compassionate communication
- Mobility support
- Emotional support
- Toileting assistance
- Personal hygiene assistance
- Dementia care
- Basic life support
- Documentation
- Compassionate client care
- Vital signs monitoring
- Feeding assistance
References
- Vanessa Smith, Enrolled Nurse, Masonic Care, 0400 754 277
- Lesley Richardson, Manager, School-Based Apprenticeships, 0457 879 206
- Sandra Kregor, Senior Constable, Tasmania Police, 0414 283 285
Volunteer Experience
- 1997 - 2009, Parent Help, Norwood Primary School
- 1997 - 2009, Fair Coordinator, Norwood Primary School
- 2002 - 2009, Day Outings, Fred French Aged Care Facility
- 2004 - 2006, Literacy Mentor, Norwood Primary School
- 2013 - Current, Events and Functions, Masonic Care Tasmania
Affiliations
- Horse Riding
- Gardening
- Being a grandmother
- Mindfulness Time
- Yoga
Accomplishments
- Palliative Care Tasmania Award Runner-up 2022
- Palliative Care Tasmania Award Finalist 2023
- Palliative Care Tasmania Award Winner 2024
Timeline
Extended Care Assistant
Masonic Care Tas (Respect)
01.2013 - Current
Owner/Manager
Launceston College Cafeteria
01.2007 - 01.2012
A Palliative Approach to Care, Planning and Assessment, Providing Care to Clients and Carers, Delivering a Palliative Approach for Aged Care in the Community Setting, Pain Management, Recognizing Deteriorating Clients
Online modules
Massive open online course - Understanding Dementia
University of Tasmania
Certificate II - Skills For Work And Training
Tas TAFE
Certificate III - Aged Care
Tas TAFE
Certificate III - Home And Community Care
Tas TAFE
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