Swastika Khatri

During my placement at Loreto Home of Compassion, I worked as a support worker/aged care assistant, where I provided personal care and companionship to elderly residents. I assisted with daily activities such as hygiene, mobility, feeding, and medication reminders under the supervision of qualified staff.

• Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
• Collaborated on marketing campaign that significantly increased brand awareness.

• Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
• Assisted with personal hygiene, mobility, and nutrition for elderly patients.
• Monitored vital signs and reported changes to nursing staff promptly.
• Implemented individualized care plans to enhance resident well-being and engagement.

• Enhanced customer satisfaction by efficiently addressing and resolving banking issues.