Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sweta Dev

New Town,TAS

Summary

Proven to enhance guest satisfaction and maintain high standards of cleanliness, I excelled in roles at United Petroleum and Allurity Hotel. Leveraging skills in efficient cleaning and customer service, I fostered welcoming environments and collaborated effectively with teams, demonstrating reliability and exceptional organizational abilities. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

United Petroleum
02.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Housekeeper

Allurity Hotel
01.2024 - 04.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Hotel Room Attendant

Ibis Melbourne Hotel And Apartments
08.2023 - 12.2023
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.

Education

Bachelor of Science - Microbiology

University of Tasmania
Sydney, NSW
03.2027

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Laundry skills
  • Bathroom sanitation
  • Efficient cleaning
  • Guest satisfaction
  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities

Timeline

Customer Service Cashier

United Petroleum
02.2024 - Current

Housekeeper

Allurity Hotel
01.2024 - 04.2024

Hotel Room Attendant

Ibis Melbourne Hotel And Apartments
08.2023 - 12.2023

Bachelor of Science - Microbiology

University of Tasmania
Sweta Dev