Open To Work
Swetaben Goswami
Tarneit,VIC
Summary
Dedicated and patient-focused Pharmacist with 3 years of experience in Australian Community Pharmacy settings. Brings a strong foundation in dispensing, patient counselling, and medication management, developed through roles as a Dispense Technician at Priceline Pharmacy Bribie Island (Queensland) and as an Intern Pharmacist at Priceline Pharmacy Lalor and Brunswick West Pharmacy.
Completed internship across Priceline Pharmacy Lalor and Brunswick West Pharmacy to gain diverse exposure to different community pharmacy workflows, patient demographics, and dispensing systems.
This experience strengthened my adaptability, clinical skills, and ability to deliver high-quality patient care in varied pharmacy settings.
Successfully passed the KAPS examination and progressed into internship training, demonstrating commitment to professional development and Australian pharmacy standards. Experienced in accurate prescription dispensing, handling customer queries, and supporting medication safety initiatives, including Webster packing services.
Known for strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments while maintaining high standards of patient care.
After a short maternity break, I am now fully prepared to restart my career as a Pharmacist, actively engaging in CPD activities and regularly updating my clinical knowledge. Eager to contribute to a community pharmacy team by delivering safe, efficient, and compassionate healthcare services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern Pharmacist
Brunswick West Pharmacy
Brunswick, VIC
04.2024 - 02.2025
- Dispensed medications accurately following safety protocols and pharmacy regulations.
- Utilized Z Dispense software system to manage prescription dispensing operations.
- Assisted in inventory management by organizing and restocking pharmaceutical supplies.
- Operated automatic robot machine for precise medication dispensing.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Supported pharmacists in preparing prescriptions for customer pickup and delivery.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Monitored medication expiration dates to uphold quality standards within the pharmacy.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Aided in maintaining proper storage conditions for temperature-sensitive medications; routinely checked fridge/freezer temperatures and recorded them in the appropriate logs.
- Contributed to a positive team atmosphere by collaborating effectively with colleagues on various tasks and responsibilities.
- Increased accuracy in medication dispensing by regularly calibrating equipment used for measuring liquid medications.
- Maintained a clean and organized work environment, adhering to strict protocols for cleanliness and sanitation.
- Trained in state-mandated guidelines for the safe and responsible disposal of pharmaceuticals.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Intern Pharmacist
Priceline Pharmacy Lalor Plaza
Lalor, VIC
04.2023 - 02.2024
- Managed inventory levels, conducted stock checks, and facilitated product ordering to maintain optimal supply.
- Utilized pharmacy management "Fred dispense" software to process prescriptions and manage patient records efficiently.
- Trained in the functionality and maintenance of automatic robot machine for accurate medication dispensing.
- Displayed excellent organizational skills while managing multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities.
- Provided support during immunization clinics by preparing vaccines under direct supervision of licensed pharmacists.
- Discussed medical histories with patients to provide most effective medical advice.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Counseled patients on new medications and OTC products.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Provided friendly customer service at drop-off and pick-up counters.
- Educated patients on proper medication use.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Assisted in medication dispensing and verification processes, ensuring accuracy and compliance with pharmacy protocols.
- Collaborated with pharmacists to counsel patients on medication usage and potential side effects.
- Maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
Dispense Technician
Priceline Pharmacy, Bribie Island
Bribie Island, 4507 , QLD
01.2022 - 04.2023
- Dispensed medications accurately following safety protocols and pharmacy regulations.
- Utilized Fred Dispense software system to manage prescription dispensing operations.
- Assisted in inventory management by organizing and restocking pharmaceutical supplies.
- Operated automatic robot machine for precise medication dispensing.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Supported pharmacists in preparing prescriptions for customer pickup and delivery.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Monitored medication expiration dates to uphold quality standards within the pharmacy.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Aided in maintaining proper storage conditions for temperature-sensitive medications; routinely checked fridge/freezer temperatures and recorded them in the appropriate logs.
- Contributed to a positive team atmosphere by collaborating effectively with colleagues on various tasks and responsibilities.
- Increased accuracy in medication dispensing by regularly calibrating equipment used for measuring liquid medications.
- Maintained a clean and organized work environment, adhering to strict protocols for cleanliness and sanitation.
- Trained in state-mandated guidelines for the safe and responsible disposal of pharmaceuticals.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Pharmacy
KAPS ( Knowledge Assessment Of Pharmaceutical Science)
Australian Pharmacy Council 2022
Bachelor of Science - Pharmacy
Kalol Institute of Pharmacy, Kalol, India
Gujarat State Council, India 2014
Skills
Medication dispensing
Pharmacy software proficiency
Continuing education commitment
Patient counseling
Patient privacy compliance
Skilled in Z dispense And Fred dispense Software system
Drug interactions analysis
Supply restocking
Electronic prescription review
Medication dispensing understanding
Filling prescription orders
Customer service
Patient education and counseling
Certification
- CPR and First Aid Certificate
- PSA Immunization Course Certificate
- PSA Intern Training Program Completion Certificate
Additional Information
- Registration History :-
Registration number: PHA0002723191
( General Registration with AHPRA)
- Australian Health Practitioner Regulation Agency (AHPRA).
- DOB: - 03/11/1992
- PASSPORT NO: - Z4421764
- WORK RIGHTS: PERMINANT RESIDENT
- ADDRESS : - 17 PRIMARY ROAD, TARNEIT, VICTORIA - 3029
- Contact No :- (+61) 481010211
- Email Address :- swetagosai311@gmail.com
References :-
Personal Reference:
Dhirajkumar Patel:
Pharmacist / Owner of Watsons Chemists – Flagstone, Brisbane QLD
+61481827491
pdhiraj95@yahoo.com
- Professional References :-
Ayman Kalo –
Pharmacist / Owner of Brunswick west Pharmacy, Brunswick west, VIC/ Multistore owner+61 423121940
brunswickwestpharmacy@outlook.com
- Sandra Melham –
Pharmacist – Brunswick west pharmacy, Brunswick West, VIC
0423556689 , (03) 93866113
brunswickwestpharmacy@outlook.com
- Chanda Shrestha –
Pharmacist – Chemist Warehouse 568-574 Elizabeth street, Melbourne
+61 452538521
Chandasth123@gmail.com
- Kim
+61 410068809
Pharmacist, Priceline Pharmacy Lalor Plaza
- Naseem Aqrawe
Pharmacist: Priceline Pharmacy -Bribie Island
+61 477198588
Naseem.aqrawe@starpharmacy.com.au
- Rick Howell
Pharmacist/Multistore owner-Priceline Pharmacy-Bribie Island
rick@starpharmacy.com.au
Timeline
Intern Pharmacist
Brunswick West Pharmacy
04.2024 - 02.2025
Intern Pharmacist
Priceline Pharmacy Lalor Plaza
04.2023 - 02.2024
Dispense Technician
Priceline Pharmacy, Bribie Island
01.2022 - 04.2023
Pharmacy
KAPS ( Knowledge Assessment Of Pharmaceutical Science)
Bachelor of Science - Pharmacy
Kalol Institute of Pharmacy, Kalol, India