Syaza Niesa Shamubin
Melbourne,VIC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Optimistic and committed to learning new skills from a dynamic team and bring value through retail experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
TJX
11.2020 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained clean and organized store environment, enhancing overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing stock, and flowing merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to shop in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Retail Sales Associate
Hennes & Mauritz
11.2021 - 01.2022
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Promoted store loyalty program to customers,resulting in increased membership sign-ups and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained clean, organized store environment to create inviting shopping experience for customers.
- Contributed to positive work atmosphere by consistently demonstrating professional attitude towards colleagues and customers alike.
Education
Bachelor of Education - Early Childhood And Primary Education
Swinburne University of Technology
Melbourne, VIC2026
High School Diploma -
Forest Hill College
Burwood East, VIC10.2019
Skills
- Customer Service
- Time Management
- Teamwork
- Fluent in English, Malay and Indonesian
- Active listening
- Adaptability and flexibility
- Attention to detail
- Problem-solving abilities
- Reliability and punctuality
- Positive attitude
- Organizational skills
Languages
Malay
Professional Working
Indonesian
Professional Working
Availabilities
Wednesday (After 1pm), Thursday (After 1pm), Friday (After 12pm).
References
References available upon request.
Timeline
Retail Sales Associate
Hennes & Mauritz
11.2021 - 01.2022
Retail Sales Associate
TJX
11.2020 - Current
Bachelor of Education - Early Childhood And Primary Education
Swinburne University of Technology
High School Diploma -
Forest Hill College
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