Summary
Overview
Work History
Education
Skills
Languages
References
Availabilities
Timeline
Generic

Syaza Niesa Shamubin

Melbourne,VIC

Summary

Motivated service-oriented worker with extensive experience in high-volume retail, excelling in multitasking, attention to detail, and interpersonal communication. Passionate about contributing to the education sector by creating supportive, organized, and welcoming spaces for learners and staff.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

TJX
11.2020 - Current
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained clean and organized store environment to enhance customer shopping experience.
  • Monitored sales floor and merchandise displays, restocking and reorganizing products to ensure presentable conditions.
  • Enhanced visual merchandising displays by arranging products strategically to attract more customers.
  • Managed inventory levels by processing stock and flowing merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Retail Sales Associate

Hennes & Mauritz
11.2021 - 01.2022
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
  • Managed returns and exchanges, promptly resolving customer issues to enhance satisfaction.
  • Promoted store loyalty program to customers, increasing membership sign-ups and fostering repeat business.
  • Cultivated product knowledge to deliver tailored recommendations based on customer needs.
  • Maintained clean, organized store environment to create inviting shopping experience for customers.
  • Contributed to positive work atmosphere by consistently demonstrating professional attitude towards colleagues and customers alike.

Education

Bachelor of Early Childhood And Primary -

Swinburne University
Melbourne, Victoria, VIC
01-2027

Forest Hill College
Melbourne, VIC
01-2019

Skills

  • Customer service
  • Active listening
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Time management
  • Adaptability
  • Problem-solving
  • Reliability
  • Positive attitude
  • Organizational skills
  • Outgoing and friendly
  • Multilingual proficiency

Languages

  • Malay
  • Indonesian

References

Name: Stephanie Marvelli 

Email: stephanie_marvelli@tjxaustralia.com.au

Availabilities

Mondays to Fridays

Timeline

Retail Sales Associate

Hennes & Mauritz
11.2021 - 01.2022

Retail Sales Associate

TJX
11.2020 - Current

Bachelor of Early Childhood And Primary -

Swinburne University

Forest Hill College
Syaza Niesa Shamubin