SYED TALIB
Adelaide,SA
Summary
At Al Falah Mobile Phones, excelled as a Mobile Phone Technician/Sales Associate, mastering skills in charging port and screen repair alongside sales support. Demonstrated a commitment to customer satisfaction, significantly enhancing repeat business through expert repairs and data recovery, while maintaining privacy and safety standards. Proven ability to deliver results and foster client loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Mobile Phone Technician/Sales Associate
Al Falah Mobile Phones
04.2019 - 10.2019
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Applied external accessories such as screen protectors, skins and more.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
- Decommissioned unwanted consumer devices, safeguarding remaining data through reliable destruction methods.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
- Contributed to higher levels of customer retention through prompt communication regarding repair status updates and follow-up calls post-repair completion.
- Increased repeat business by consistently delivering high-quality repairs that met or exceeded customer expectations.
Education
No Degree - Information Technology
Australia Instiuite Of Business And Language
Adelaide, SA10.2023
No Degree - Electronics And Communication Engineering
Australia Instiuite Of Business And Technology
Sydney, NSW05.2021
Skills
- Charging Port Repair
- Screen Repair
- Button Repair
- Camera Repair
- Sales Support
- Data Recovery
Timeline
Mobile Phone Technician/Sales Associate
Al Falah Mobile Phones
04.2019 - 10.2019
No Degree - Information Technology
Australia Instiuite Of Business And Language
No Degree - Electronics And Communication Engineering
Australia Instiuite Of Business And Technology
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