Syed Muhammad Ahsan Taqi
Melbourne,VIC
Summary
At Imtiaz Super Market, excelled in enhancing customer satisfaction and streamlining checkout processes, leveraging strong communication and point of sale system expertise. Fostered loyal clientele through exceptional service and product knowledge, contributing to a superior shopping experience. Actively engaged in professional development, ensuring up-to-date industry knowledge and skills.
Overview
1
1
year of professional experience
Work History
Store Team Member
Imtiaz Super Market
Karachi
02.2023 - 09.2023
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Bachelors Of IT - IT
University of Adelaide
Docklands, VICSkills
Customer Service
Communication
Product Knowledge
Point of Sale Systems
Timeline
Store Team Member
Imtiaz Super Market
02.2023 - 09.2023
Bachelors Of IT - IT
University of Adelaide