Summary
Overview
Work History
Education
Skills
Timeline
Manager

SYED MUHAMMAD DANIYAL Haider Rizvi

Melbourne,VIC

Summary

A, well organized team player, who can perform duties to the highest standards. Achieve goals and objectives with high quality in an environment where accuracy and timely execution of tasks are essential. Effectively adapts to changing economic conditions with a positive and well educated approach. Develops rapport quickly and easily with a wide range of people from diverse backgrounds. A high level of academic and professional qualifications with the ability to shoulder much higher responsibilities, adding value to any organization. A cheerful personality with a commendable track record and proven leadership qualities. Seeking new challenges within an interesting role where I can demonstrate my abilities.

Overview

11
11
years of professional experience

Work History

Property Claims Manager

TSA Telco Group
Melbourne, VIC
11.2022 - Current
  • Assessing property damage or loss to determine extent of coverage and liability under insurance policy.
  • Communicating with policyholders, insurance adjusters, and service providers to facilitate claims process.
  • Collecting and reviewing documentation such as police reports, photographs, and estimates to validate claims.
  • Making decisions on claim settlements, ensuring they comply with policy terms and regulations.
  • Monitoring and managing costs associated with claims, including repair or replacement expenses.
  • Ensuring that claims processing follows regulatory and company guidelines.
  • Providing regular reports and updates to senior management on status of claims.
  • Striving to provide positive customer experience during claims process.
  • Identifying and investigating potentially fraudulent claims.

Customer service

Serco citizen Australia
06.2022 - 10.2022
  • Calling people and helping with their tax lodgements and any debts to the ATO.
  • Took ownership of customer issues and followed problems through to resolution.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Followed through with client requests to resolve problems.
  • Kept accurate records to document customer service actions and discussions.

Business Owner

Cheesybite Nunawading
Nunawading, VIC
12.2019 - 08.2021
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and motivated employees to perform daily business functions.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Tool Room incharge , Warehouse worker, Router Operator

Cheesy Bite Pizza and kebabs
12.2019 - 08.2021

Machine Assembler, Warehouse Operator

POP Art Australia Pty Ltd
09.2016 - 03.2018
  • Read and interpreted blueprints, schematics and drawings to assemble parts and products.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.
  • Performed repeated tasks while sitting or standing over extended periods of time.

Xtralis Ptv Ltd Vic
12.2015 - 05.2016

Machine Assembler, Warehouse Operator, Processing orders.

Customer service

Payom Thai Restaurant VIC
01.2015 - 12.2015
  • Serving food, cash handling.

Floor Manager

Bond Night Club (Collective Establishments)
12.2014 - 06.2015
  • Helping with rosters, reporting operations to the venue manager
  • Serving customers and handling cash drawers
  • Training new crew and also I was willing to learn new thing that could contribute towards the growth of the company

Production Worker

Della Rosa Fresh Foods VIC
01.2013 - 01.2015
  • Arranging toppings, Bakery.

VIP Booth Attendant

ALUMBRA
04.2013 - 12.2013
  • Serving customers and handling cash drawers
  • Training new crew and also I was willing to learn new thing that could contribute towards the growth of the company.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Advance Diploma - Business Management

St. Peters Institute
2015

Diploma - Business Management

St. Peters Institute
2014

Certificate IV - Business Management

St. Peters Institute
Melbourne, VIC
2014

ESL Certificate 3 -

Barkly International College
2013

Intermediate Higher Secondary -

2011

Intermediate - commerce

Matriculation - Secondary Education

2009

Matriculation - Computer Science

Skills

  • Skill and Training Programmes
  • Computer Skills:
  • Windows Installation, Adobe Photoshop, Networking, Email through knowledge of Microsoft Office
  • Work Planning
  • Staff Recruitment and Hiring
  • Business Relationship Management
  • Quality Assurance
  • Prioritizing and Planning
  • Team Building Leadership
  • Willing to Learn
  • Strategy Development
  • Cash Handling Expertise

Timeline

Property Claims Manager

TSA Telco Group
11.2022 - Current

Customer service

Serco citizen Australia
06.2022 - 10.2022

Business Owner

Cheesybite Nunawading
12.2019 - 08.2021

Tool Room incharge , Warehouse worker, Router Operator

Cheesy Bite Pizza and kebabs
12.2019 - 08.2021

Machine Assembler, Warehouse Operator

POP Art Australia Pty Ltd
09.2016 - 03.2018

Xtralis Ptv Ltd Vic
12.2015 - 05.2016

Customer service

Payom Thai Restaurant VIC
01.2015 - 12.2015

Floor Manager

Bond Night Club (Collective Establishments)
12.2014 - 06.2015

VIP Booth Attendant

ALUMBRA
04.2013 - 12.2013

Production Worker

Della Rosa Fresh Foods VIC
01.2013 - 01.2015

Advance Diploma - Business Management

St. Peters Institute

Diploma - Business Management

St. Peters Institute

Certificate IV - Business Management

St. Peters Institute

ESL Certificate 3 -

Barkly International College

Intermediate Higher Secondary -

Intermediate - commerce

Matriculation - Secondary Education

Matriculation - Computer Science

SYED MUHAMMAD DANIYAL Haider Rizvi