Summary
Overview
Work History
Education
Skills
Timeline
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SARAH MUNKOMBWE

Moss Vale,NSW

Summary

Dynamic sales professional with a proven track record at Pepstores, adept in customer relationship management and cash handling. Excelled in team collaboration, driving sales through effective communication and upselling techniques. Demonstrated ability to exceed sales targets, enhancing customer satisfaction and loyalty. Skilled in leveraging stock management to meet and surpass objectives.

Overview

8
8
years of professional experience

Work History

Sales Assistant

Pepstores
09.2021 - 11.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.

Retail Sales Worker

Micmar Stores
02.2019 - 06.2021
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.

Sales Representative

Rhino Four Stores
08.2016 - 09.2018
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Education

Diploma in Nursing

Solwezi School of Nursing
Zambia

Skills

  • Cash handling
  • Goal oriented
  • Team collaboration
  • Point of sale operation
  • Customer relationship management
  • Stock management

Timeline

Sales Assistant

Pepstores
09.2021 - 11.2024

Retail Sales Worker

Micmar Stores
02.2019 - 06.2021

Sales Representative

Rhino Four Stores
08.2016 - 09.2018

Diploma in Nursing

Solwezi School of Nursing

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SARAH MUNKOMBWE