Summary
Overview
Work History
Education
Skills
Timeline
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Tahlia Kiosterakis

Darley,VIC

Summary

Hardworking Crew Member and secondary school student with a solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with fast food knowledge and dedication to going beyond to properly complete tasks. Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe and presentation standards and maintain clean, hygienic workspaces. Familiar with sanitation regulations and dedicated to customer satisfaction.

Strong personal morals and ethics ensure complete honesty and transparency at all times. Ability to work in a team environment or unassisted and independently as well as adaptability in different situations. Organised and motivated student, eager to apply time management and organisational skills in various environments

Overview

1
1
year of professional experience

Work History

Crew Member

McDonalds
Bacchus Marsh, Victoria
04.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Wiped down tables and equipment, swept and refilled stock.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Drove team success by quickly completing assigned tasks.
  • Presented orders to guests within anticipated service times.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, long black, mochas, iced drinks and chai lattes.
  • Maintained calm demeanor during high-volume periods and special events.
  • Organised workstations efficiently so that tasks could be completed quickly during peak hours.
  • Collected payments and provided accurate change.

Education

Catholic Regional College Sydenham
Sydenham, VIC

Bacchus Marsh College
Bacchus Marsh, VIC

Darley Primary School
Darley, VIC

Cairnlea Park Primary School
Cairnlea, VIC

Skills

Strong personal morals and ethics always ensure complete honesty and transparency, excellent time management and prioritisation, outstanding leadership skills, an outgoing, friendly personality , self-motivated, familiar with Microsoft Word and PowerPoint, Verbal and Written Communication, ability to work in a team environment or unassisted and independently and adaptability in different situations Previous job gave me the skills of:

  • Inventory Restocking
  • Food Running
  • Menu Memorisation
  • Customer Service
  • Drive-Thru Operations
  • Cash Handling
  • Taking Orders
  • Time Management
  • Customer Engagement
  • Espresso machine operation
  • Beverage Preparation
  • POS Systems
  • Up-selling
  • Product displays
  • Safe Food Handling Practices

Timeline

Crew Member

McDonalds
04.2023 - Current

Catholic Regional College Sydenham

Bacchus Marsh College

Darley Primary School

Cairnlea Park Primary School

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Tahlia Kiosterakis