Tahlia Tyler
Rockhampton,QLD
Summary
Reliable worker with nearly two years of experience in a customer service role. Confident assisting customers, handling transactions, and maintaining an organised workspace. Looking to transition into retail and bring strong customer service and communication skills into a store environment. Currently 16 years old, no longer in school, and fully available for work including weekends and evenings.
Overview
2
2
years of professional experience
Work History
Barista
Zarraffa's Coffee
North Rockhampton, QLD
06.2024 - Current
- Delivered friendly, efficient customer service in a fast-paced environment, assisting customers with orders and professionally resolving issues to enhance overall experience.
- Managed high-volume service periods while maintaining efficiency and positive customer interactions.
- Processed cash and EFTPOS transactions accurately using POS systems while maintaining strong attention to detail.
- Provided product recommendations and answered questions to boost sales and improve customer satisfaction.
- Communicated effectively with team members to ensure smooth daily operations and consistent service.
- Maintained a clean, organized, and well-presented workspace to meet store and hygiene standards.
- Managed time effectively by balancing customer service tasks with cleaning and restocking tasks.
- Handled customer enquiries both in person and over the phone.
Education
Certificate III in Business
CQU
01-2027
Responsible Service of Alcohol (RSA)
CTA Training Specialists
01-2026
Responsible Service of Gambling (RSG)
CTA Training Specialists
01-2026
Skills
- Cash handling and EFTPOS payments
- POS systems and register handling
- Customer service
- Product knowledge and upselling
- Inventory management
- Visual merchandising and store presentation
- Conflict resolution
- Strong communication and interpersonal skills
Availability
Full availability, including weekends and nights. Available for immediate start.
Timeline
Barista
Zarraffa's Coffee
06.2024 - Current
Certificate III in Business
CQU
Responsible Service of Alcohol (RSA)
CTA Training Specialists
Responsible Service of Gambling (RSG)
CTA Training Specialists