Customer Service Receptionist
Shire of Halls Creek
Halls Creek, WA
07.2023 - 08.2023
- Reduced call wait times by efficiently managing phone lines and directing calls to appropriate departments.
- Assisted customers with appointment scheduling, ensuring optimal time management and resource allocation.
- Maintained a clean and welcoming reception area to create a positive first impression for visitors.
- Contributed to team success by providing backup support to colleagues during peak periods or absences.
- Streamlined front desk operations for improved efficiency and increased customer flow.
- Delivered prompt service to prioritize customer needs.