Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Business Manager
Tahmid Corporation
06.2022 - 04.2024
Coordinated expansion efforts, successfully navigating complex legal requirements and cultural differences.
Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Oversaw and improved deliveries through proactive coordination of daily operations.
Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
Assisted with hiring process and training of new employees.
Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Optimized resource allocation by closely monitoring project progress and adjusting priorities as needed.
Led company-wide digital transformation efforts, resulting in increased efficiency across all departments.
Cadet Engineer
Georgiou Group
08.2021 - 02.2022
Documented and developed engineering procedures and processes.
Collaborated with other departments to facilitate successful project completion.
Assisted senior engineers with research and data analysis, supporting informed decision-making processes.
Developed, prepared and reviewed reports and studies to identify and recommend engineering solutions.
Monitored and evaluated engineering performance to recommend improvements.
Conducted technical evaluations of engineering designs and test results.
Maintained positive work atmosphere by building relationships with co-workers, customers, clients, and management.
Developed comprehensive engineering documents for all projects.
Tender preparation and liaising with project contractors
Quality Assurance
Restaurant Team Member
McDonald's
06.2020 - 08.2021
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Cleaned and organized kitchen, dining and service areas.
Monitored food quality and freshness throughout day.
Trained new employees by demonstrating tasks and coaching during daily activities.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Cultivated warm relationships with regular customers.
Demonstrated knowledge of menu items and corresponding ingredients.
Education
Master of Engineering - Civil Engineering
University of New South Wales
Sydney, NSW
12.2021
Bachelor of Science - Civil And Environmental Engineering
North South University
Dhaka Bangladesh
12.2017
Skills
Lead Generation
Marketing Management
Budget Development
Analytical Skills
Business Planning
Client Account Management
Inventory Control
Customer Service Management
Customer Service
Client Relationship Management
Payroll Administration and Timekeeping
Timeline
Business Manager
Tahmid Corporation
06.2022 - 04.2024
Cadet Engineer
Georgiou Group
08.2021 - 02.2022
Restaurant Team Member
McDonald's
06.2020 - 08.2021
Master of Engineering - Civil Engineering
University of New South Wales
Bachelor of Science - Civil And Environmental Engineering
North South University
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