Tahnee Bonney

• Assisted with special events or programs.
• Maintained clean, neat and operational facilities to serve program needs.

• Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Maintained clean and organized dining areas for an enjoyable guest experience.
• Provided guests with information about menu items, specials and promotions to provide quality service.
• Ensured compliance with local regulations by checking customer identification before serving alcoholic beverages.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

• Restocked supplies at work stations to help team members meet demands.

• Practiced safe food- handling practices and observed all sanitation protocols.

• Monitored ingredient and supply inventory and reported low- stock or expired items for reorder.

• Prepared beverage and food products in compliance with company recipes and guidelines.

• Monitored safety of guests in and around swimming pool.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

• Used cash registers and credit card machines to cash out customers.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.