Tahnee Lambos

-Supporting students across all 3 stages of Primary in the classroom, on the playground and at off site sport.

-Providing one on one support as well as small group support to students.

-Assisting students who have a range of needs including Vision Impairment, Autism, OCD, Behavioural, Language Disorder, ADHD, Emotional and anxiety disorders.

-General office and reception duties
-Daily student and parent interactions
-Eftpos transactions and banking
-Responding to email and telephone enquires in a timely and professional manner
-Data entry and maintain records
-Online enrolment through ERN
-First Aid and sick bay
-Administrating medications to students

-Monitoring and managing attendance through Sentral

-First point of contact for customers

-Answering inbound calls from customers

-Providing information to customers to meet their needs whilst always adhering to policies and procedures

-Liasing with internal departments to meet customer needs
-Issuing customer documents
-Responding to emails and online chat enquires
-Lodging and resolving customer complaints within required timeline
-Completing referrals on behalf of customers for loan products
-Quoting and completing insurance polices

-Following up with customers on outstanding items
-Ensuring documents are compliant
-Liasing with solicitors and conveyancers to complete settlement documents

-General Administration

-Calendar management
-Office room booking
-Travel coordination
-Relief staff allocation and rosters
-Organising meetings
-Staff leave management